Carrier Account Representative
About The Position
Arrive Logistics is hiring a Carrier Account Representative for its high-energy Carrier team. The role focuses on establishing and growing relationships with carrier partners to meet customer needs and provide best-in-class service. As carrier relationships, volume, and capacity grow, so does the opportunity to increase earnings. The company provides continuous education and professional development. New hires take part in classroom training led by an Arrive trainer, learning about the third-party logistics industry, Arrive’s history, and its proprietary ARRIVEnow technology. During training, employees also work with an experienced mentor to learn strategies for building carrier relationships. The position is office-based and involves working alongside peers and collaborating with the Carrier team, a manager, and Business Development colleagues.
Requirements
- Strong work ethic.
- Strong communication skills, with the ability to get things done over the phone, through email, and face-to-face.
- Ability and enthusiasm for building relationships with a wide variety of people, including peers, truck drivers, dispatchers, and business leaders.
- Willingness to build a career in an office alongside a team of peers.
Nice To Haves
- Bachelor’s degree, preferably in Business or a related field.
Responsibilities
- Build new relationships with carrier partners across the country.
- Manage carrier partners identified during the training program while developing and procuring new relationships.
- Develop relationship-building and customer-service skills alongside the Carrier team and manager.
- Build internal relationships with Business Development team members and collaborate to find solutions for their clients.
- Emphasize service and meet performance measures such as on-time deliveries, proactive tracking, and outbound calls.
- Earn industry certifications to prepare to source capacity for different types of service offerings.
Benefits
- Comprehensive benefits package and supplemental coverage.
- Matching 401(k) program.
- Employee Resource Groups.
- Office-wide engagement activities, team events, and happy hours.
- Casual dress code.
- Free on-site parking, covered parking, and electric vehicle charging stations.
- Free coffee.
- Free counseling sessions through the Employee Assistance Program.
- Company-paid holidays, paid vacation time, and wellness days.
- 100% paid parental leave.
- Employee referral program.
- Relocation packages for candidates who are not local to the area.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
