Cargo Supervisor- Jacksonville International Airport (JAXCG1)

PrimeFlight Aviation Services•Jacksonville, FL

About The Position

The Cargo Supervisor oversees and leads cargo personnel to ensure efficient handling and transportation of cargo shipments. The role works with the Cargo Manager to develop and implement operational procedures, monitor inventory, track shipments, maintain compliance with safety and security regulations, resolve operational issues, and support team members. The supervisor may also prepare operational reports and contribute to improving cargo services at the airport. The position requires flexibility to work various shifts, including nights, weekends, and holidays. Work may take place indoors and outdoors and involve exposure to noise, biohazards, chemicals, and outdoor elements. Physical requirements may include lifting up to 70 pounds, prolonged standing and walking, and occasionally working in confined spaces or at elevated heights.

Requirements

Must be at least 18 years old.
Must be legally authorized to work in the country of employment.
Must hold a valid driver's license.
Must communicate effectively in English in reading, writing, and speaking.
Must be able to access and interpret printed and electronic information using devices such as iPads/tablets, computers, and mobile devices.
Must communicate effectively with colleagues and clients in person and electronically.
Must pass a background check and drug screen.
Must be eligible to acquire required credentials and clearances, as applicable, including FAA, RAIC, TSA, Port Authority, U.S. Customs, and U.S. Postal credentials.
Must be flexible to work various shifts, including nights, weekends, and holidays.
Must be able to perform the essential job requirements satisfactorily; reasonable accommodation may be provided for individuals with disabilities.
Ability to lift up to 70 pounds.
Ability to stand and walk for prolonged periods in indoor or outdoor environments.
May need to reach, grasp, push, pull, crawl, crouch, bend, stretch, squat, kneel, and climb or work at elevated heights.
Ability to work in confined or tight spaces when needed.
Ability to hear and respond to spoken voices and audible alarms.
Ability to perform repetitive motions involving the arms, wrists, hands, or fingers.
Vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Supervise daily cargo handling operations to ensure efficiency and safety.
Coordinate the loading, unloading, and storage of cargo with team members.
Enforce applicable regulations and safety standards for cargo operations.
Train and mentor cargo staff in best practices and operational procedures.
Monitor the condition and use of cargo handling equipment and vehicles.
Coordinate with other airport departments to support the movement of cargo through the facility.
Address and resolve operational challenges in real time.
Maintain accurate cargo movement, tracking, and documentation records.
Conduct regular inspections for quality control in cargo handling and storage.
Implement and oversee security protocols for cargo areas.
Assist with planning and allocating resources for peak periods and special cargo needs.
Communicate with airline representatives, customs officials, and clients.
Provide management with reports and feedback on cargo operations and staff performance.
Participate in emergency response and contingency planning for cargo operations.
Collaborate on strategies to improve efficiency and customer satisfaction in cargo services.
Model PrimeFlight customer service and safety standards.
Perform additional duties as assigned by management.