Cargo Agent- Jacksonville International Airport (JAXCG1)

PrimeFlight Aviation Services•Jacksonville, FL
•Onsite

About The Position

The Cargo Agent handles, processes, and manages the movement of mail cargo through airport facilities. The role includes loading and unloading mail from aircraft, sorting and organizing shipments, and ensuring timely and accurate dispatch to destinations. The agent follows safety and security protocols, handles shipment documentation, and operates equipment such as forklifts and trolleys. The role also coordinates mail logistics with airlines, postal services, ground crews, and other stakeholders, and helps address issues that arise.

Requirements

  • Must be at least 18 years old.
  • Must be eligible to work in the country of employment.
  • Must hold a valid driver's license.
  • Must communicate effectively in English, including reading, writing, and speaking.
  • Experience in cargo handling, logistics, or a related field.
  • Familiarity with mail processing and sorting procedures.
  • Ability to operate cargo-handling equipment such as forklifts.
  • Physical ability to lift and move heavy items.
  • Must be registered with Selective Service.
  • Ability to access and interpret printed and electronic information using devices such as tablets, computers, and mobile devices.
  • Ability to communicate effectively with colleagues and clients in person and electronically.
  • Must pass a background check and drug screen.
  • Must be eligible to acquire applicable credentials and clearances, which may include FAA, RAIC, TSA, Port Authority, U.S. Customs, and U.S. Postal credentials.
  • Must be flexible to work various shifts, including nights, weekends, and holidays.
  • Ability to lift up to 70 pounds.
  • Ability to meet the physical and sensory demands described, including prolonged standing and walking, reaching, grasping, pushing, pulling, crawling, crouching, bending, stretching, squatting, kneeling, climbing, and working at elevated heights; hearing spoken voices and audible alarms; and meeting specified vision requirements.
  • Ability to work in indoor and outdoor environments, with exposure to outdoor elements and moderate to high noise levels.
  • Reasonable accommodation may be available to enable individuals with disabilities to perform essential requirements.

Responsibilities

  • Handle and process incoming and outgoing mail and cargo at the airport.
  • Sort and organize mail and cargo by destination, priority, and type.
  • Operate ground-handling equipment to load and unload mail and cargo.
  • Handle and store mail and cargo in accordance with safety guidelines.
  • Coordinate with airlines and ground crews for timely transfer of mail and cargo.
  • Inspect mail and cargo for security and verify contents against documentation.
  • Prepare and maintain accurate shipment records.
  • Assist with customs documentation for international shipments.
  • Monitor inventory of mail and cargo handling supplies and equipment.
  • Respond to inquiries and provide information about mail and cargo status.
  • Follow procedures for handling hazardous materials and perishables.
  • Participate in training related to mail and cargo handling, safety, and security.
  • Assist with tracking and tracing lost or delayed shipments.
  • Maintain clean and organized mail and cargo handling areas.
  • Collaborate with other airport departments to support efficient and secure operations.
  • Meet PrimeFlight customer service and safety standards.
  • Perform additional duties as assigned by management.

Benefits

  • 401(k) with matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Growth opportunities
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