Scanning Agent- Richmond International Airport (RICCG1)

PrimeFlight Aviation Services•Richmond, VA

10d

About The Position

The Scanner is responsible for efficiently and accurately scanning passenger tickets and boarding passes at airport checkpoints. The role uses electronic scanning devices to validate and verify travel documents, ensure information is correctly logged and processed, answer passenger questions about travel documents, and provide guidance on airport procedures and gate locations. The Scanner also helps maintain passenger traffic flow and support a smooth, timely boarding process. The position also involves scanning baggage and cargo for security purposes, analyzing scan images, identifying prohibited items or potential threats, maintaining records, reporting suspicious findings, and following airport security protocols. The Scanner may assist with manual baggage inspections, perform routine equipment checks, help passengers through the scanning process, and collaborate with security team members. Team members are expected to follow PrimeFlight customer service and safety standards and perform other duties assigned by management.

Requirements

Be at least 18 years of age.
Be legally authorized to work in the country of employment.
Communicate effectively in English in reading, writing, and speaking.
Be proficient in using electronic scanning devices and basic computer systems.
Be able to access and interpret information in print and electronically, including using iPads/tablets, computers, and mobile devices.
Communicate effectively with colleagues and clients in person and through electronic means.
Pass a background check and drug screen.
Be eligible to acquire required credentials and clearances, as applicable, including FAA, RAIC, TSA, Port Authority, U.S. Customs, and U.S. Postal credentials.
Be flexible to work various shifts, including nights, weekends, and holidays.
Be able to lift up to 70 pounds.
Be able to stand and walk for prolonged periods in an indoor or outdoor environment, as applicable.
Be able to reach, grasp, push, pull, crawl, crouch, bend, stretch, squat, and kneel as needed, including in confined spaces.
Be able to work around moderate and sometimes high noise levels and hear and respond to spoken voices and audible alarms.
Be able to perform repetitive arm, wrist, hand, and finger motions.
Have close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Operate scanning equipment to screen baggage and cargo for security purposes.
Interpret and analyze images produced by scanning equipment.
Identify prohibited items and potential security threats in baggage and cargo.
Maintain logs of scanned items and notable findings.
Report suspicious items or activities to security personnel immediately.
Follow safety and security protocols while operating scanning machinery.
Assist with manual baggage inspections and searches when required.
Provide passengers with assistance and guidance during the scanning process.
Perform routine maintenance checks and troubleshoot scanning equipment.
Stay updated on airport security scanning regulations and guidelines.
Collaborate with other security team members to support efficient screening.
Participate in ongoing security scanning training and certification programs.
Protect passenger privacy and confidentiality during scanning.
Manage the flow of baggage and cargo through the scanning area.
Provide management with feedback on equipment performance and process improvements.
Exemplify PrimeFlight customer service and safety standards.
Perform additional duties as assigned by management.