Career Services Coach

Ancora Education•Augusta, GA

14d

About The Position

The Career Services Coach provides ongoing career development and employability coaching to active students, graduates, and alumni through classroom presentations, workshops, one-on-one coaching, and professional assessments. The coach works with the Director of Career Services, Business Solutions Consultants, other directors, and Career Services staff to assess student progress throughout their programs. The role includes conducting mock interviews and providing feedback, resume assistance, job-search guidance, and weekly follow-up with unplaced graduates. The coach documents student, graduate, and employer communications in CampusVue and tracks unplaced graduates, including their employment criteria. The position also supports employment verification, student engagement, externship responsibilities when required, school events, and compliance-related recordkeeping.

Requirements

Associate’s degree in Business, Human Resources, Communication, or a related field from an appropriately accredited academic institution, or comparable related work experience.
One year of work experience in recruiting, staffing, human resources, counseling, or business.
Work experience developing community connections.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Excellent organizational, interpersonal, and communication skills.
Strong commitment to customer service and public presentation skills.
Demonstrated ability to collaborate with internal and external customers and teammates.

Nice To Haves

Bachelor’s degree in Human Resources, Business, Communications, or a related field from an appropriately accredited academic institution.
One year of experience in career or employability training.
One year of experience in staffing or career placement.
One year of call center experience.
One year of interviewing experience.

Responsibilities

Conduct outbound connection activity as needed to maintain communication with graduates and the team.
Guide students and graduates while maintaining professional standards.
Coordinate and conduct scheduled sessions on resume preparation, interview techniques, job search and research, and other professional development topics.
Collect graduates’ employment qualifications and criteria to determine the employment assistance path needed for placement.
Provide availability and opportunities for one-on-one coaching sessions with students and graduates.
Support proactive job searches by providing job leads, resources, and online application assistance, and work with job orders received from Business Solutions Consultants when applicable.
Conduct community and employer outreach to identify viable employment opportunities in students’ and graduates’ chosen fields.
Support the team in completing Employment Verification documents and entering information accurately.
Maintain organized student records and processes needed for regulatory and accreditation compliance.
Document all department correspondence with students and graduates in CampusVue.
Maintain strict confidentiality of school information and personal information, including student account and payment details and personally identifying information.
Participate in and plan ongoing student engagement activities.
Assist with externship responsibilities when required.
Participate in school events as required.
Maintain proficiency with Microsoft Office.
Perform other duties as assigned by management.