Career Services Coach

Ancora Education•Wyomissing, PA

10d

About The Position

The Career Services Coach provides ongoing career development and employability coaching to active students, graduates, and alumni through classroom presentations, workshops, individual coaching, and professional assessments. The coach collaborates with the Director of Career Services, Business Solutions Consultants, other directors, and Career Services staff to assess student progress throughout their programs. The role includes conducting mock interviews and providing feedback, contacting unplaced graduates weekly, assisting with resumes and job searches, and tracking graduate employment criteria. The coach maintains timely and accurate CampusVue records of student, graduate, and employer communications and supports employment verification, compliance, student engagement, and school events. The schedule is Monday through Thursday, 10:00 AM to 9:00 PM, with a one-hour lunch; some weekends may be required.

Requirements

Associate’s degree in Business, Human Resources, Communication, or a related field from an institution accredited by a recognized regional or national accrediting agency, or comparable related work experience.
One year of work experience in recruiting, staffing, human resources, counseling, or business.
Work experience developing community connections.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Excellent organizational, interpersonal, and communication skills.
Strong commitment to customer service and public presentation skills.
Demonstrated ability to collaborate with internal and external customers and teammates.

Nice To Haves

Bachelor’s degree in Human Resources, Business, Communications, or a related field from an institution accredited by a recognized regional or national accrediting agency.
One year of experience in career or employability training.
One year of experience in staffing or career placement.
One year of call center experience.
One year of interviewing experience.

Responsibilities

Conduct outbound contact activity as needed to maintain communication with graduates and the team.
Guide students and graduates while maintaining professional standards.
Coordinate and conduct sessions on resume preparation, interviewing, job search and research, and other professional development topics.
Collect graduate employment qualifications and criteria to determine the employment assistance path needed for placement.
Provide opportunities for one-on-one coaching sessions with students and graduates.
Support proactive job searches by providing job leads, resources, and online application assistance, and work with job orders from Business Solutions Consultants when applicable.
Conduct community and employer outreach to identify viable employment opportunities for students and graduates in their chosen fields.
Support completion of Employment Verification documents and accurate data entry.
Organize student records and processes to support compliance with regulatory and accreditation agencies.
Document department correspondence with students and graduates in CampusVue.
Maintain strict confidentiality of school and personal information.
Plan and participate in ongoing student engagement activities.
Assist with externship responsibilities when required.
Participate in school events as required.
Use Microsoft Office proficiently.
Perform other duties as assigned by management.