Career Coach

Chinese-American Planning Council•New York, NY

19h•$25 - $25

About The Position

CPC’s Career Coach supports adults and other job seekers through individualized career counseling, job-search support, workshops, participant recruitment, and program documentation. The coach helps participants identify goals, build employability skills, connect with relevant resources and opportunities, and stay engaged from intake through follow-up. The role is part of CPC Workforce Development, which connects community members to training, career guidance, education, and employment opportunities through coaching, workshops, employer engagement, and referrals. The position is based at Beacon IS 220 in Brooklyn, New York, and is part-time at 25 hours per week. It pays $25 per hour and has a day shift with occasional evenings and weekends. The Career Coach works under the supervision of the Director of Training and Workforce Development.

Requirements

Bachelor’s degree in education, social work, counseling, psychology, or a related field.
Prior experience in workforce development, career services, adult education, or a related community-based setting.
Strong work ethic and demonstrated passion for working with diverse populations, especially immigrant and low-income communities.
Excellent communication, interpersonal, time management, and decision-making skills.
Strong written, verbal, interpersonal, and group facilitation skills; ability to communicate respectfully with people from varied cultural, educational, and language backgrounds.
Knowledge of Microsoft Office applications and virtual platforms such as Zoom and Teams.
Ability to work independently and collaboratively in a fast-paced environment, manage multiple priorities, and meet deadlines.
Ability to maintain accurate participant records and documentation and protect confidentiality.
Culturally competent approach sensitive to participants’ cultural heritage and traditions, life experiences, sexual orientation, and gender identity.

Nice To Haves

Experience providing career counseling, facilitating workshops, supporting recruitment or enrollment, and maintaining participant records.
Fluency in Mandarin or Spanish.

Responsibilities

Conduct intake conversations and career assessments to understand participants’ strengths, interests, experience, barriers, and employment or education goals.
Provide individualized career counseling, goal setting, job-search planning, and follow-up coaching; help participants prepare resumes, applications, and interview responses.
Refer participants to training, education, supportive services, employers, and community resources, and follow up on referrals when appropriate.
Develop, prepare, and facilitate workshops on career readiness, job searching, resume writing, interviewing, workplace communication, digital job-search tools, and related topics.
Support recruitment and outreach by responding to inquiries, making follow-up calls and emails, conducting preliminary screenings, explaining program requirements, and assisting with registration and orientations.
Help coordinate career fairs, hiring events, employer information sessions, networking activities, and other workforce program events.
Maintain accurate, timely, and confidential participant records, including contact notes, attendance, assessments, coaching plans, referrals, milestones, and employment or education outcomes.
Enter and review program information in designated databases and tracking tools; prepare routine reports and assist with data quality checks and outcome documentation.
Communicate participant progress, emerging needs, and program updates to the Director and relevant colleagues while following CPC privacy and recordkeeping procedures.
Collaborate with CPC staff, employers, education and training partners, and community organizations to strengthen participants’ access to opportunities.
Fulfill other related duties as outlined by the Director of Training and Workforce Development.