Career Coach

National Center for Urban Solutions•Toledo, OH

About The Position

Assist prospective students applying for courses, training, or education at the facility. The Career Coach should understand the facility’s policies and training programs well enough to advise and counsel applicants and help convert them into participants in the organization’s database. The role includes case management, outreach, recruiting, and participation in recruiting events. The Career Coach also supports participants’ career development and job readiness, maintains records, and builds relationships with employers and the community.

Requirements

Bachelor’s degree preferred.
Recent experience working with students and career exploration, and possibly with business and industry, mentor training, and/or student placement at job sites; an equivalent combination of education and work experience may be considered.
Experience using Microsoft Office, including Word and Excel.
Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Ability to work a flexible schedule that may include evenings and weekends.
Outgoing disposition, strong communication and problem-solving skills, and ability to work closely with applicants and students.

Nice To Haves

Experience in a mentoring or advising role.
Comfort speaking and communicating advice, ideas, and feedback.
Ability to recognize weaknesses and develop plans to support personal and career growth.
Knowledge of workforce or industry trends in Central Ohio.

Responsibilities

Meet individually with students to assess skill levels, industry experience, and educational or training needs.
Guide participants through individualized career plans.
Work with instructors to improve job readiness and employability.
Help students develop resumes and cover letters, identify employment opportunities, and navigate application and interview processes.
Interface with employers and gather feedback to support successful employment.
Enter and maintain student information and progress in the data management system.
Promote the school in the community by participating in meetings and events and building relationships.
Recruit prospective students.
Perform other duties as assigned.
Track program growth, including participant numbers over time.
Assess the effectiveness of matching mentors and mentees.
Monitor participant skill and career development.
Monitor overall program satisfaction and engagement.
Collect qualitative feedback from participants.