Career Coach

Metropolitan Family Services • Chicago, IL

9d

About The Position

Metropolitan Family Services is hiring a full-time Career Coach to join its Midway Team. The Career Coach supports job seekers through vocational exploration, employment planning, job-readiness activities, and ongoing employment support. The role works with job seekers, referral sources, community organizations, and workforce providers to address barriers to employment and help participants meet their employment goals. The position requires travel between sites and to job seekers’ homes, worksites, and community meetings. The average salary is $45,000–$48,000; compensation is commensurate with related experience, position requirements, and candidate qualifications.

Requirements

• High school diploma or equivalent education.
• At least one year of training or demonstrated experience in workforce development or case management.
• At least one year of training or demonstrated experience providing workforce development or case management services for at-risk populations.
• Demonstrated experience with coaching and goal setting.
• Ability to work effectively with diverse staff and service populations.
• Exceptional customer service and organizational skills.
• Written and verbal communication skills.
• Knowledge of Microsoft Office and willingness to learn.
• Satisfactorily pass relevant screenings and criminal background checks.
• Driving for work using a personally owned vehicle; travel between sites is required.
• Ability to sit and stand for sustained periods; frequently talk, hear, and use hands and fingers to handle or operate objects or controls; and occasionally stand, bend, stretch, stoop, kneel, and crouch. Close visual acuity is required for tasks such as preparing and analyzing data, transcribing, and viewing a computer terminal.

Nice To Haves

• Bachelor’s degree in human resources management, business, communications, or a related field.

Responsibilities

• Perform situational assessments and vocational exploration activities.
• Assess and address barriers to employment, and provide supportive services where appropriate.
• Develop, implement, and monitor individual employment plans.
• Coordinate and communicate with referral sources, community-based organizations, and other workforce providers.
• Monitor employment retention, obtain employment verifications, and enter proof of employment into the required database.
• Meet program, grant, and agency requirements and deadlines.
• Work with workforce staff to plan and implement activities and achieve program deliverables and goals.
• Travel to job seekers’ homes, worksites, community meetings, and other sites as needed.
• Maintain job seekers’ physical and electronic files in the funder-required database.
• Facilitate Job Readiness Training and other group activities.
• Help job seekers create and edit resumes and cover letters.
• Contact job seekers weekly after enrollment, gradually decreasing contact after employment placement.
• Conduct mock interviews and help establish employment goals.
• Complete required professional development.
• Use Microsoft Office and demonstrate growth in proficiency within a specified period.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Employer contributions to HSA accounts of $2,000 for individuals and $4,000 for families, prorated to benefits start date
• Free Teladoc general medicine and behavioral health services for team members
• Ascensus 401(k) plan with a 4% employer match, 100% vested on the first day of eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED