Career Coach

Center for Employment Opportunities • Tulsa, OK

2d • $47,800 - $47,800 • Onsite

About The Position

The Career Coach supports people returning from incarceration from reentry through their first year of job retention. The role helps participants stay focused and motivated at transitional job sites, provides intensive coaching on interview and employment readiness, and builds trusting relationships to help participants obtain and maintain long-term employment. Depending on program, grant, or site needs, the Career Coach may also prepare participants for occupational training, pre-apprenticeship, and Registered Apprenticeship opportunities.

This is an in-person position based at a Center for Employment Opportunities (CEO) site, where most participant interactions take place. CEO provides employment services to people recently released from incarceration and operates across the United States. The organization encourages applicants with lived experience of incarceration or involvement in the justice system.

The position includes individual and group coaching, job-readiness and retention support, referrals to supportive services, case documentation, outcome tracking, community partnership development, and collaboration with colleagues and site supervisors. Career Pathway and Apprenticeship support may include assessing participant readiness, developing pathway goals, helping participants navigate applications and eligibility requirements, and coordinating with training providers and other partners.

The stated salary is $47,800. CEO describes a comprehensive benefits package that includes medical and dental coverage, professional development and training, paid parental leave, retirement plan participation, sick and vacation leave, and paid holidays.

Requirements

• At least 2 years of related experience working directly with individuals from marginalized backgrounds.
• Experience providing feedback and guidance to encourage growth and development.
• Demonstrated commitment to CEO’s mission, social justice, and reentry, and interest in a fast-growing, results-oriented nonprofit environment.
• Ability to guide individuals toward career goals through a balance of accountability and empathy.
• Comfort providing feedback and support to develop participants’ knowledge and skills.
• Strong customer service skills and a human-centered communication approach.
• Ability to anticipate problems, evaluate them, and determine and implement solutions.
• Excellent interpersonal and written communication skills, including the ability to adapt to different personalities and interaction styles.
• Data-driven approach, growth mindset, and ability to take detailed notes.
• Strong organization and time-management skills, with the ability to manage multiple priorities or seek prioritization support when needed.
• Comfort learning new technologies adopted or implemented by the organization.
• Ability to remain composed and work efficiently in stressful circumstances.

Nice To Haves

• Experience working with people with criminal legal system involvement, housing instability, or mental health needs.
• For roles supporting Career Pathway and Apprenticeship duties, familiarity with workforce training, pre-apprenticeship, or Registered Apprenticeship systems.

Responsibilities

• Engage participants in ongoing discussions about employment goals and use motivational interviewing to support goal achievement.
• Conduct regular one-on-one coaching sessions to assess progress, identify barriers, and develop actionable plans from onboarding through 365 days of employment.
• Develop and produce professional resumes for participants.
• Facilitate mock interviews and provide targeted feedback based on employer expectations.
• Conduct job-readiness assessments before placement and job-retention assessments after placement.
• Facilitate group sessions and workshops that build employment-readiness skills.
• Collaborate with colleagues to match participants with suitable job leads.
• Maintain regular contact with participants after job placement and distribute retention incentives according to program guidelines.
• Advocate for participant needs with parole officers and other constituencies; provide life-skills education, connect participants with community resources, and refer them to supportive services or specialized staff.
• Discuss participant job-start readiness with colleagues and collaborate on job searches and educational activities.
• Review participants’ daily work-crew attendance and performance, maintain contact with site supervisors, and respond to their concerns.
• Maintain accurate Salesforce client records, update progress notes, organize case files, and track outcomes against program goals and reporting requirements.
• Build relationships with community organizations serving justice-involved individuals and attend local reentry events and meetings.
• Participate in team meetings, trainings, and case conferences.
• Support the Program Manager with administrative and operational duties and perform other assigned responsibilities.
• When applicable, assess participant interest and readiness for occupational training, pre-apprenticeship, and registered apprenticeship opportunities; develop and monitor individualized pathway goals.
• When applicable, help participants understand eligibility requirements, complete applications, obtain required documentation, and prepare for assessments, interviews, and other selection requirements.
• When applicable, facilitate career exploration, skill-building, and apprenticeship-readiness workshops; coordinate with training providers, apprenticeship sponsors, navigator organizations, and other partners; and track enrollments, progress, and placements for grant reporting.

Benefits

• Medical coverage
• Dental coverage
• Professional development opportunities and training, including regular Motivational Interviewing training
• Paid parental leave
• Participation in a retirement plan
• Sick leave
• Vacation leave
• Paid holidays
• Lunch and learns, team outings, holiday gatherings, and other staff activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed