Career Services Coach

Ancora Education•Wyomissing, PA

11d•$22 - $25

About The Position

The Career Services Coach provides ongoing career development and employability coaching to active students, graduates, and alumni through classroom presentations, workshops, one-on-one coaching, and professional assessments. The coach works with the Director of Career Services, Business Solutions Consultants, other directors, and Career Services staff to assess student progress throughout the program. The role also includes conducting mock interviews and providing feedback, contacting unplaced graduates weekly, assisting with resumes and job searches, and accurately documenting student, graduate, and employer communications in CampusVue. The coach tracks unplaced graduates and their employment criteria and needs. The position supports employment preparation and placement through coaching, job-search assistance, employer and community outreach, student engagement, employment verification, and accurate recordkeeping. It also helps maintain organized student records and processes for regulatory and accreditation compliance, supports externship responsibilities when required, participates in school events, and performs other duties assigned by management. The position requires discretion in handling confidential school and personal information. The stated schedule is Monday through Thursday, 10:00 AM to 9:00 PM, with a one-hour lunch, and some weekends as needed.

Requirements

Associate’s degree in Business, Human Resources, Communication, or a related field from an accredited institution recognized by the Department of Education, or comparable related work experience.
One year of work experience in recruiting, staffing, human resources, counseling, or business.
Work experience developing community connections.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Excellent organizational, interpersonal, and communication skills.
Strong commitment to customer service and public presentation skills.
Demonstrated ability to collaborate with internal and external customers and teammates.

Nice To Haves

Bachelor’s degree in Human Resources, Business, Communications, or a related field from an accredited institution recognized by the Department of Education.
One year of experience in career or employability training.
One year of experience in staffing or career placement.
One year of call center experience.
One year of interviewing experience.

Responsibilities

Conduct outbound contact activity as needed to maintain communication between graduates and the team.
Guide students and graduates while maintaining professional standards.
Coordinate and conduct sessions on resume preparation, interview techniques, job search and research, and other professional development topics.
Collect graduate employment qualifications and criteria to identify the employment assistance path needed for successful placement.
Offer opportunities for one-on-one coaching sessions with students and graduates.
Support proactive job-search efforts by providing job leads, resources, and online application assistance, and work with job orders from Business Solutions Consultants when applicable.
Conduct community and employer outreach to identify viable employment opportunities in students’ and graduates’ chosen fields.
Support completion of Employment Verification documents and ensure accurate data entry.
Organize student records and maintain processes needed for regulatory and accreditation compliance.
Document department correspondence with students and graduates in CampusVue.
Maintain strict confidentiality of school, regulatory, student account, payment, and personal information.
Participate in and plan ongoing student engagement activities.
Assist with externship responsibilities when required.
Participate in school events as required.
Develop proficiency with Microsoft Office.
Perform other duties assigned by management.