Career Services Coach

Ancora Education•McAllen, TX

8h•$22 - $24

About The Position

The Career Services Coach provides ongoing career development and employability coaching to active students, graduates, and alumni through classroom presentations, workshops, one-on-one coaching, and professional assessments. The Coach collaborates with the Director of Career Services, Business Solutions Consultants, other directors, and Career Services staff to assess students’ progress throughout their programs. The position includes conducting face-to-face mock interviews and providing feedback, resume assistance, job-search guidance, and regular outreach to graduates who have not been placed. The Coach tracks unplaced graduates and their employment criteria and maintains timely, accurate records of student, graduate, and employer communications in CampusVue. The role also supports employment verification, regulatory and accreditation compliance, student engagement, externship responsibilities when required, and school events as needed.

Requirements

Associate’s degree in Business, Human Resources, Communication, or a related field from an accredited institution recognized by the Department of Education, or comparable related work experience.
One year of work experience in recruiting, staffing, human resources, counseling, or business.
Work experience developing community connections.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Excellent organizational, interpersonal, and communication skills.
Strong commitment to customer service and public presentation skills.
Demonstrated ability to collaborate with internal and external customers and teammates.

Nice To Haves

Bachelor’s degree in Human Resources, Business, Communications, or a related field from an accredited institution recognized by the Department of Education.
One year of experience in career or employability training.
One year of experience in staffing or career placement.
One year of call center experience.
One year of interviewing experience.

Responsibilities

Conduct outbound outreach as needed to maintain ongoing communication with graduates and the team.
Guide students and graduates while maintaining professional standards.
Coordinate and conduct sessions on resume preparation, interview techniques, job search and research, and other professional development topics.
Collect graduate employment qualifications and criteria to determine the appropriate employment assistance path.
Offer availability and opportunities for one-on-one coaching with students and graduates.
Support proactive job searches by providing job leads, resources, and online application assistance, and work with job orders received from Business Solutions Consultants when applicable.
Conduct community and employer outreach to identify viable employment opportunities in students’ and graduates’ chosen fields.
Support completion of employment verification documents and accurate data entry.
Organize student records and processes to support compliance with regulatory and accreditation agencies.
Document all department correspondence with students and graduates in CampusVue.
Protect confidential school and personal information, including regulatory information, student account and payment details, and personally identifying information.
Participate in and plan ongoing student engagement activities.
Assist with externship responsibilities when required.
Participate in school events as required.
Develop proficiency with Microsoft Office.
Perform other duties as assigned by management.