Career Services Coach
About The Position
The Career Services Coach provides ongoing career development and employability coaching to active students, graduates, and alumni through classroom presentations, workshops, individual coaching, and professional assessments. Working with the Director of Career Services, Business Solutions Consultants, other directors, and Career Services staff, the Coach assesses student progress throughout their programs. The Coach conducts mock interviews and provides feedback, resume assistance, and job-search guidance. The role includes weekly outreach to unplaced graduates, tracking their employment criteria and progress, and maintaining timely, accurate records of student, graduate, and employer communications in CampusVue. The Coach also supports employment verification, regulatory and accreditation compliance, student engagement, externships when needed, and school events.
Requirements
- Associate’s degree in Business, Human Resources, Communication, or a related field from an appropriately accredited institution, or comparable related work experience.
- One year of work experience in recruiting, staffing, human resources, counseling, or business.
- Work experience developing community connections.
- Proficiency with Microsoft Office, including Excel, Word, and Outlook.
- Excellent organizational, interpersonal, and communication skills.
- Strong commitment to customer service and public presentation skills.
- Demonstrated ability to collaborate with internal and external customers and teammates.
Nice To Haves
- Bachelor’s degree in Human Resources, Business, Communications, or a related field from an appropriately accredited institution.
- One year of experience in career or employability training.
- One year of experience in staffing or career placement.
- One year of call center experience.
- One year of interviewing experience.
Responsibilities
- Conduct outbound outreach as needed to maintain ongoing communication with graduates and the team.
- Guide students and graduates while maintaining professional standards.
- Coordinate and conduct sessions on resume preparation, interview techniques, job searching and research, and other professional development topics.
- Collect graduates’ employment qualifications and criteria to determine the employment assistance needed for successful placement.
- Offer opportunities for one-on-one coaching sessions with students and graduates.
- Support proactive job searches by providing job leads, resources, and online application assistance, and work with job orders received from Business Solutions Consultants when applicable.
- Conduct community and employer outreach to identify employment opportunities in students’ and graduates’ chosen fields.
- Help complete employment verification documents and accurately enter related information.
- Organize student records and maintain processes needed for regulatory and accreditation compliance.
- Document department correspondence with students and graduates in CampusVue.
- Maintain strict confidentiality of school and personal information.
- Participate in and plan ongoing student engagement activities.
- Assist with externship responsibilities when required.
- Participate in school events as required.
- Maintain proficiency with Microsoft Office.
- Perform other duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
