Career Services Coach

Ancora Education•Glendale, AZ

20d•$25 - $26

About The Position

Arizona Automotive Institute, part of Ancora Education, is hiring a Career Services Coach to provide ongoing career development and employability coaching to active students, graduates, and alumni. The coach uses classroom presentations, workshops, one-on-one coaching, and professional assessments, and works with the Director of Career Services, Business Solutions Consultants, other directors, and Career Services staff to assess students’ progress throughout their programs. The position includes conducting mock interviews, providing interview feedback, resume-writing assistance, job-search guidance, and weekly outreach to unplaced graduates. The coach tracks unplaced graduates and their employment criteria, supports employment verification and documentation, and records student, graduate, and employer communications in CampusVue. The role also includes employer and community outreach, student engagement activities, and assistance with externships and school events as required.

Requirements

Associate’s degree in Business, Human Resources, Communication, or a related field from an appropriately accredited academic institution, or comparable related work experience.
One year of work experience in recruiting, staffing, human resources, counseling, or business.
Work experience developing community connections.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Excellent organizational, interpersonal, and communication skills.
Strong commitment to customer service and public presentation skills.
Demonstrated ability to collaborate with internal and external customers and teammates.

Nice To Haves

Bachelor’s degree in Human Resources, Business, Communications, or a related field from an appropriately accredited academic institution.
One year of experience in career or employability training.
One year of experience in staffing or career placement.
One year of call center experience.
One year of interviewing experience.

Responsibilities

Conduct outbound contact activity as needed to maintain communication with graduates and the team.
Guide students and graduates while maintaining professional standards.
Coordinate and conduct sessions on resume preparation, interview techniques, job search and research, and other professional development topics.
Collect graduate employment qualifications and criteria to determine the appropriate employment assistance path.
Make one-on-one coaching sessions available to students and graduates.
Support proactive job searches by providing job leads, resources, and online application assistance, and work with job orders received from Business Solutions Consultants when applicable.
Conduct community and employer outreach to identify employment opportunities for students and graduates in their chosen fields.
Support completion of employment verification documents and accurate data entry.
Maintain student records and processes needed for regulatory and accreditation compliance.
Document all department correspondence with students and graduates in CampusVue.
Protect confidential school and personal information, including regulatory information, student accounts, balances, payment history, and personally identifying information.
Participate in and plan ongoing student engagement activities.
Assist with externship responsibilities when required.
Participate in school events as required.
Maintain proficiency in Microsoft Office.
Perform other duties as assigned by management.
Schedule and conduct face-to-face mock interviews, provide feedback, contact unplaced graduates weekly, and provide resume-writing and job-search assistance.
Track unplaced graduates, including their employment criteria needs.
Provide timely and accurate documentation of active students, graduates, and employer communications in CampusVue.