Career Services Coach

Ancora Education•Glendale, AZ

20d

About The Position

The Career Services Coach provides ongoing career development and employability coaching to active students, graduates, and alumni through classroom presentations, workshops, one-on-one coaching, and professional assessments. The coach works with the Director of Career Services, Business Solutions Consultants, other directors, and Career Services staff to assess students’ progress throughout their programs. The role includes conducting mock interviews and providing feedback, contacting unplaced graduates weekly, assisting with resumes, and guiding job searches. The coach maintains timely and accurate records in CampusVue for students, graduates, and employer communications, and tracks unplaced graduates and their employment criteria needs. The position also supports employment verification, student engagement, externship responsibilities when required, community and employer outreach, and regulatory and accreditation compliance. The coach must maintain strict confidentiality of school and personal information, demonstrate professional standards and customer service, and perform other duties assigned by management.

Requirements

Associate’s degree in Business, Human Resources, Communication, or a related field from an institution accredited by an accrediting agency recognized by the Department of Education, or comparable related work experience.
One year of work experience in recruiting, staffing, human resources, counseling, or business.
Work experience developing community connections.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Excellent organizational, interpersonal, and communication skills.
Strong commitment to customer service and public presentation skills.
Demonstrated ability to collaborate with internal and external customers and teammates.

Nice To Haves

Bachelor’s degree in Human Resources, Business, Communications, or a related field from an institution accredited by an accrediting agency recognized by the Department of Education.
One year of experience in career or employability training.
One year of experience in staffing or career placement.
One year of call center experience.
One year of interviewing experience.

Responsibilities

Conduct outbound contact activity as needed to maintain communication with graduates and the team.
Guide students and graduates while maintaining professional standards.
Coordinate and conduct scheduled sessions on resume preparation, interview techniques, job search and research, and other professional development topics.
Collect graduates’ employment qualifications and criteria to determine the employment assistance needed for successful placement.
Provide opportunities for one-on-one coaching with students and graduates.
Support proactive job searches by providing job leads, resources, and online application assistance, and by working with job orders from Business Solutions Consultants when applicable.
Conduct community and employer outreach to identify viable employment opportunities for students and graduates in their chosen fields.
Support the team in completing employment verification documents and accurately entering information.
Organize student records and processes to support regulatory and accreditation compliance.
Document all department correspondence with students and graduates in CampusVue.
Maintain strict confidentiality of school and personal information.
Participate in and plan ongoing student engagement activities.
Assist with externship responsibilities when required.
Participate in school events as required.
Develop proficiency in Microsoft Office.
Perform other duties assigned by management.