Career navigator

Equus•Stillwater, OK

8d•Onsite

About The Position

The Career Navigator provides integrated workforce planning services to career center customers. The role helps customers assess their needs, explore employment and training opportunities, and develop, evaluate, and implement plans to obtain employment or build employment skills. The Career Navigator maintains contact with customers and service providers, provides ongoing career advisement and case management, and supports customers in securing and retaining employment. The position is based at the Stillwater, Oklahoma office, with occasional travel to customer homes, training providers, and employment sites. The work is primarily in an office environment. The role is full-time, non-exempt, and pays $18.00.

Requirements

Basic computer literacy, including the ability to use the Internet and Microsoft Office products.
Mandatory keyboarding skills.
Ability to work in a team environment.
Excellent interpersonal skills and a customer-service orientation.
Strong oral and written communication skills.
Valid driver's license and adequate vehicle insurance coverage.
Ability to drive an automobile and operate a computer keyboard and basic office equipment.
Physical ability to carry or lift up to 5 pounds frequently, up to 10 pounds regularly, and up to 25 pounds occasionally; requirements also include carrying, lifting, twisting, and reaching.

Nice To Haves

Bilingual candidates are preferred.

Responsibilities

Interview customers to assess ongoing service needs, obtain occupational information, and explore employment and training opportunities.
Coach customers to present themselves effectively as candidates and pursue employment or additional occupational information.
Provide career advisement, including individual employment and placement plans, job referrals, placement in training or education programs, job placement or advancement, and retention services.
Visit customers’ homes, training providers’ sites, and employment sites.
Develop, implement, maintain, and update service plans to meet customer needs.
Coordinate service provider activities and serve as a liaison between customers and service providers.
Implement program procedures and provide ongoing case management, including managing a caseload of job seekers.
Provide ongoing employment services and guidance to help participants retain employment.
Document customer interactions in the automated system, maintain case files in accordance with program requirements, and prepare requested reports.
Address customers’ individual needs and barriers by referring them to appropriate workshops, assessments, and internal programs, while supporting equitable access and inclusion.
Perform other reasonable related duties as assigned; work schedules may change as required, including overtime.