Career navigator

Equus•Oklahoma City, OK

3h•Onsite

About The Position

The Career Navigator provides integrated workforce planning services to career center customers. The role helps customers assess their needs, explore employment and training opportunities, and develop, evaluate, and implement plans to obtain employment or build employment skills. The Career Navigator maintains contact with customers and service providers, delivers ongoing employment and case-management services, and helps participants retain or advance in employment. The position is based at the Oklahoma City office and works primarily in an office environment, with occasional travel to customers’ homes, training-provider sites, and employment sites. The role requires accurate case documentation and reports, coordination with service providers, and attention to customers’ individual needs and barriers. Dynamic Workforce Solutions states its commitment to equal employment opportunity and an inclusive environment for participants.

Requirements

Basic computer literacy, including the ability to use the Internet and Microsoft Office products.
Keyboarding skills.
Ability to work in a team environment.
Excellent interpersonal skills and customer-service orientation.
Strong oral and written communication skills.
Valid driver’s license and adequate vehicle insurance coverage.
Ability to meet the stated physical demands, including carrying and lifting items and performing tasks involving twisting and reaching.

Nice To Haves

Bilingual ability is preferred.

Responsibilities

Interview customers to assess service needs, gather occupational information, and explore employment and training opportunities.
Coach customers on presenting themselves effectively as candidates and pursuing employment or additional occupational information.
Provide career advisement, including developing individual employment and placement plans, referring customers to jobs, placing them in training or education programs, and supporting job placement, advancement, and retention.
Visit customers’ homes, training-provider sites, and employment sites as needed.
Develop, implement, maintain, and update service plans to meet customer needs.
Coordinate service-provider activities and serve as a liaison between customers and service providers.
Implement program procedures and provide ongoing case management for job seekers.
Provide employment services and guidance to help participants retain employment.
Document customer interactions in the automated system, maintain case files in accordance with program requirements, and prepare reports as requested.
Address customers’ individual needs and barriers by referring them to appropriate workshops, assessments, and internal programs while supporting equitable access.