Career Navigator - Boston
About The Position
The Career Navigator provides career counseling and job placement assistance to help program participants achieve optimal employment outcomes. The role assists participants in developing comprehensive career plans, supports them in completing plan steps, and helps them obtain employment in their targeted careers. The Career Navigator serves as a point of contact and resource for an assigned caseload, completing intakes, assessments, and required documentation. The position works under general supervision, makes decisions within clearly prescribed areas, refers matters outside those areas, recommends actions and alternatives, and advises participants on proper use of company services. The position has no supervisory responsibilities. The work is typically performed in an office setting with moderate noise and no hazards. It is generally sedentary, with prolonged computer work and occasional walking and standing. The position may involve stooping, kneeling, crouching, reaching, crawling, and lifting or moving up to 20 pounds. It requires sustained mental concentration and frequent visual effort, including close, distance, and peripheral vision. Morgan Memorial Goodwill Industries' mission is to help individuals facing barriers to self-sufficiency achieve independence and dignity through work.
Requirements
- Bachelor's degree, or associate degree plus two years of relevant experience.
- One year of experience in a comparable role in addition to the education/relevant experience requirement.
- Professional experience providing services to people with disabilities and/or other barriers to employment, such as poverty, welfare dependence, English language barriers, former incarceration, age, or homelessness.
- Outstanding oral and written communication skills.
- Active listening and response skills.
- Excellent organizational, time-management, and problem-solving skills.
- Ability to prioritize and multitask efficiently.
- Exceptional interpersonal and customer-service skills.
- Proficiency in Microsoft Office, particularly Word, Excel, PowerPoint, and Teams.
- Satisfactory results on all required background checks.
Nice To Haves
- Bilingual ability in Spanish, Haitian Creole, or French.
Responsibilities
- Provide career advising to help participants reach their career goals and objectives.
- Conduct interest- and skill-based assessments to identify participants' interests, aptitudes, and personality traits relevant to career choices.
- Review resumes and provide feedback to improve their effectiveness.
- Provide job-search assistance, including helping participants apply for jobs online.
- Provide career coaching and case management for participants.
- Contact community organizations, collaborators, and schools to support partnerships.
- Create and facilitate group and individual job-search workshops.
- Document case management and support services in accordance with Goodwill and regulatory standards.
- Maintain current knowledge of career advising services, industry trends, labor markets, training resources, and programs.
- Exercise good judgment, discretion, confidentiality, and sensitivity.
- Perform duties in accordance with Goodwill policies and procedures.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
