Career Coach - Lincoln $19/hr

Equus•Lincoln, NE

20d

About The Position

The Career Coach builds professional one-on-one relationships with clients to help remove barriers to obtaining and retaining employment. The role provides assessment, individualized coaching, case management, referrals, and career planning, with a focus on sustainable employment, career progression, and access to high-demand occupations. The Career Coach supports participants through orientation, workshops, training and credentialing opportunities, job placement, and post-placement follow-up. The position also manages and coordinates program activities at the Center, including workshops, grants, participant attendance and engagement, and collection of employment and career advancement outcomes. The Career Coach collaborates with the business services team to align job preparation and training with available positions and employer qualifications, and communicates with staff about center-wide issues and operational goals. Ongoing training and professional development help maintain expertise in labor market trends, career coaching, and workforce development.

Requirements

Two years of experience in career advisement and development, case management, customer service, or a similar role assisting individuals.
Bachelor’s degree from an accredited college or university in education, social services, or communications, and/or two years of relevant experience in human service, people-helping, or customer service-related fields.
Working knowledge of MS Office.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written, and verbal communication skills.
Type a minimum of 35 WPM.
Strong leadership skills and ability to work in environments with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a broad range of occupations and career paths.
Ability to maintain flexibility as contract or contractor needs require.

Responsibilities

Build one-on-one working relationships with clients and provide assessment, individualized attention, coordination, career coaching, and employment and advancement plans.
Provide case management and follow-up to support job retention, career progression, and long-term employment goals.
Conduct new customer orientation, introducing career pathway opportunities, in-demand industries, and H2/H3 employment goals.
Support contract-required outcomes, emphasizing sustainable employment and career advancement opportunities.
Facilitate professional development workshops on job readiness, career exploration, advancement strategies, and preparation for high-demand occupations.
Ensure participants complete planned activities and progress toward career pathway and employment objectives.
Assess participants’ work, refer them to community or social service agencies when needed, and identify training or credentialing opportunities.
Document participant contacts and activities in case notes; conduct required post-placement contacts and track career progression and retention outcomes.
Develop solutions to attendance problems and address barriers to participation in training, employment, and career advancement activities.
Coordinate program activities, including introductory and weekly workshops, grants within predetermined allocation targets, and collection of employment outcome and career advancement data.
Manage job preparation workshops to maintain business-driven curricula, high-quality presentations, satisfactory participation, clear next steps, and tangible employment preparation outcomes.
Collaborate with the business services team to identify available jobs and required qualifications and align workshops and training with those opportunities, particularly H2/H3 jobs and career pathways.
Maintain a standard communication plan to keep staff informed about center-wide issues and their role in operational and participant outcome goals.
Participate in training, capacity building, and professional development to maintain expertise in labor market trends, career coaching, and workforce development.
Assist with Center intake, including assessment of participant skills, interests, career goals, and readiness for H2/H3 opportunities.