Career Coach - Lincoln $21/hr

Equus•Lincoln, NE

About The Position

The Career Advisor builds professional one-on-one relationships with clients to help address challenges to obtaining and retaining employment. The role provides assessment, individualized attention, coordination, career coaching, and individualized employment and career advancement plans. It also delivers comprehensive case management and follow-up to support job retention, career progression, and long-term employment goals. The Career Advisor conducts customer orientations, introduces career pathways and in-demand industries, facilitates job-readiness and career-development workshops, and supports participants in meeting contract requirements and advancing toward employment objectives. The position includes identifying referrals, training, and credentialing opportunities; documenting participant contacts and outcomes; addressing attendance and participation barriers; and coordinating program offerings, grants, workshops, placement data, and career progression metrics. The role works collaboratively with business services staff to align workshops and training with available jobs and employer qualifications, with a focus on H2/H3 employment opportunities. It also maintains staff communications about center operations and participates in training and professional development to stay current on labor-market trends and workforce-development practices. The Career Advisor may assist with center intake and assessment of participants' skills, interests, goals, and readiness.

Requirements

  • Ability to maintain flexibility as contract or contractor needs require.
  • Working knowledge of MS Office.
  • Two years of experience in career advisement and development, case management, customer service, or a similar role assisting individuals.
  • Ability to prioritize tasks and document visits and contacts.
  • Demonstrated telephone, computer, written, and verbal communication skills.
  • Typing speed of at least 35 WPM.
  • Strong leadership skills and ability to thrive with multiple stakeholders, frequent change, and diverse objectives.
  • Professional understanding of a wide range of occupations and career paths.
  • Bachelor's degree from an accredited college or university in education, social services, or communications, and/or two years of relevant experience in human service, people-helping, or customer-service-related fields.

Responsibilities

  • Build one-on-one working relationships with clients and provide assessment, career coaching, individualized attention, and employment and advancement plans.
  • Provide case management and follow-up to support job retention, career progression, and long-term employment goals.
  • Conduct new-customer orientations introducing career pathways, in-demand industries, and H2/H3 employment goals.
  • Support positive outcomes required by contract, emphasizing placement in sustainable employment and career advancement.
  • Facilitate professional-development workshops on job readiness, career exploration, advancement strategies, and preparation for high-demand occupations.
  • Ensure participants complete planned activities and progress toward career-pathway and employment objectives.
  • Assess participants' work-related needs, refer them to community or social-service agencies when needed, and identify training or credentialing opportunities.
  • Document participant contacts and activities, conduct required post-placement follow-up, and track career progression and retention outcomes.
  • Develop solutions to attendance problems and address barriers to participation in training, employment, and career-advancement activities.
  • Coordinate program offerings, introductory and weekly workshops, grants within allocation targets, and collection of placement and advancement data.
  • Manage job-preparation workshops to provide business-driven curricula, high-quality presentations, satisfactory participation, clear next steps, and tangible employment preparation.
  • Collaborate with the business services team to identify available jobs and qualifications and align workshops and training with employer needs and career pathways.
  • Develop and maintain a communication plan to keep staff informed about center-wide issues, operational goals, and participant outcomes.
  • Participate in training, capacity building, and professional development related to labor-market trends, career coaching, and workforce development.
  • Assist with center intake, including assessment of participant skills, interests, career goals, and readiness for H2/H3 opportunities.

Benefits

  • Extensive learning opportunities
  • Networking programs
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