Career Coach - Omaha Bilingual Spanish $21/hr

Equus•Omaha, NE

About The Position

The Career Coach builds professional one-on-one relationships with clients to help remove barriers to obtaining and retaining employment. The role provides assessment, individualized coaching, case management, referrals, and development of employment and career advancement plans. The Career Coach supports participants through career progression and long-term employment goals, emphasizing placement in sustainable jobs and access to high-demand occupations and career pathways. The position includes conducting orientations and workshops, coordinating program activities, tracking participant progress and employment outcomes, and documenting contacts and activities. The Career Coach collaborates with the business services team to align workshops and training with employer needs and available jobs, while maintaining staff communications and developing expertise in labor market trends and workforce development practices.

Requirements

Two years of experience in career advisement and development, case management, customer service, or a similar role assisting individuals.
Bachelor’s degree from an accredited college or university in education, social services, or communications, and/or two years of relevant experience in human service, people-helping, or customer-service-related fields.
Bilingual Spanish/English communication skills are required.
Working knowledge of MS Office.
Ability to maintain flexibility as contract or contractor needs require.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written, and verbal communication skills.
Ability to type at least 35 WPM.
Strong leadership skills and ability to thrive with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a broad array of occupations and career paths.

Responsibilities

Build one-on-one working relationships with clients and provide assessment, individualized attention, coordination, and career coaching to address employment barriers.
Develop individualized employment and career advancement plans.
Provide case management and follow-up to support job retention, career progression, and long-term employment goals.
Conduct new customer orientation, including information on career pathways, in-demand industries, and H2/H3 employment goals.
Support contract-required outcomes, emphasizing sustainable employment placement and career advancement.
Facilitate professional development workshops on job readiness, career exploration, advancement strategies, and preparation for high-demand occupations.
Ensure participants follow planned activities and progress toward career pathway and employment objectives.
Assess participants’ work and provide referrals to appropriate community or social service agencies when needed.
Identify training and credentialing opportunities that support career advancement and access to H2/H3 occupations.
Document participant contacts and activities in case notes and complete required post-placement follow-up, including tracking career progression and retention outcomes.
Develop solutions to attendance problems and address barriers affecting participation in training, employment, and career advancement activities.
Manage program activities, including introductory and weekly workshops, grants within predetermined allocation targets, and collection of employment, career pathway, and advancement data.
Manage job preparation workshops to provide business-driven curricula, quality presentations, satisfactory participation, clear next steps, and tangible employment preparation outcomes.
Collaborate with the business services team to identify available jobs, qualifications, and appropriate workshops and training, focusing on H2/H3 opportunities and career pathway alignment.
Develop and maintain a communication plan to keep staff informed about center-wide issues, operational goals, and participant employment and career development outcomes.
Participate in training, capacity building, and professional development to maintain expertise in labor market trends, career coaching, and workforce development.
Assist with Center intake services, including assessment of participant skills, interests, career goals, and readiness for H2/H3 opportunities.