Career Coach - Omaha $21/hr.

Equus•Omaha, NE

About The Position

The Career Advisor builds one-on-one relationships with clients to help remove barriers to obtaining and retaining employment. The role provides assessment, individualized career coaching, case management, referrals, and employment and career-advancement planning. It supports participants through job retention, career progression, and long-term employment goals, with an emphasis on sustainable work and opportunities in high-growth, high-demand industries. The Career Advisor conducts customer orientations and intake assessments; facilitates job-readiness, career-exploration, and advancement workshops; and helps participants follow planned activities and progress toward employment objectives. The role also coordinates program offerings, grants, and placement data; collaborates with business services staff to align workshops and training with available jobs and employer qualifications; documents participant contacts; and tracks placement, retention, and career-progression outcomes. The position contributes to staff communications and participates in training and professional development to maintain expertise in labor-market trends and workforce-development practices.

Requirements

  • Two years of experience in career advisement and development, case management, customer service, or a similar role assisting individuals.
  • Bachelor’s degree from an accredited college or university in education, social services, or communications, or two years of relevant experience in human-service, people-helping, or customer-service-related fields.
  • Working knowledge of MS Office.
  • Ability to maintain flexibility as contract or contractor needs require.
  • Ability to prioritize tasks and document visits and contacts.
  • Demonstrated telephone and computer skills and strong written and verbal communication skills.
  • Typing speed of at least 35 words per minute.
  • Strong leadership skills and ability to work in environments with multiple stakeholders, frequent change, and diverse objectives.
  • Professional understanding of a wide array of occupations and career paths.

Nice To Haves

  • Bilingual Spanish/English communication skills.

Responsibilities

  • Build one-on-one working relationships with clients and provide assessment, individualized attention, coordination, career coaching, and employment and career-advancement plans.
  • Provide case management and follow-up to support job retention, career progression, and long-term employment goals.
  • Conduct new customer orientation, introducing career pathways, in-demand industries, and H2/H3 employment goals.
  • Support contract outcomes, emphasizing placement in sustainable employment and career-advancement opportunities.
  • Facilitate professional-development workshops on job readiness, career exploration, advancement strategies, and preparation for high-demand occupations.
  • Ensure participants follow planned activities and progress toward career-pathway and employment objectives.
  • Assess participants’ work-related needs, refer them to appropriate community or social-service agencies, and identify training or credentialing opportunities.
  • Document participant contacts and activities in case notes, complete required post-placement contacts, and track career progression and retention outcomes.
  • Address attendance problems and barriers affecting participation in training, employment, and career-advancement activities.
  • Coordinate program offerings, including introductory and weekly workshops, grants in accordance with allocation targets, and collection of employment and career-pathway outcome data.
  • Manage job-preparation workshop offerings to ensure business-driven curricula, quality presentation, participation, clear next steps, and tangible preparation for high-demand industries and occupations.
  • Collaborate with the business services team to identify available jobs and qualifications and align workshops and training with those opportunities, especially H2/H3 employment and career pathways.
  • Develop and maintain a communication plan to keep staff informed about center-wide issues, operational goals, and participant outcomes.
  • Participate in training, capacity building, and professional development related to labor-market trends, career coaching, and workforce-development strategies.
  • Assist with Center intake services, including assessment of participants’ skills, interests, career goals, and readiness for H2/H3 opportunities.

Benefits

  • Extensive learning opportunities and networking programs.
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