About The Position

The Career Advisor builds one-on-one relationships with clients to help remove barriers to obtaining and retaining employment. The role provides assessment, individualized career coaching, case management, and support in creating employment and career advancement plans. It also helps participants explore career pathways, in-demand industries, training and credentialing opportunities, and H2/H3 employment goals. The Career Advisor facilitates job-readiness and career-development workshops, supports participants’ progress toward employment objectives, and coordinates referrals and follow-up services. The position documents participant activities and outcomes, tracks job retention and career progression, and helps ensure contract goals are met. It also coordinates program offerings and grants, collects employment and advancement data, collaborates with the business services team to align training with available jobs, communicates operational updates to staff, and assists with Center intake and participant assessments.

Requirements

  • Ability to maintain flexibility as contract or contractor needs require.
  • Working knowledge of MS Office.
  • Two years of experience in career advisement and development, case management, customer service, or a similar role assisting individuals.
  • Ability to prioritize tasks and document visits and contacts.
  • Demonstrated telephone, computer, written, and verbal communication skills.
  • Typing speed of at least 35 words per minute.
  • Strong leadership skills and ability to thrive with multiple stakeholders, frequent change, and diverse objectives.
  • Professional understanding of a wide range of occupations and career paths.
  • Bachelor’s degree from an accredited college or university in education, social services, or communications, and/or two years of relevant experience in human services, people-helping, or customer-service-related fields.
  • Bilingual Spanish/English communication skills.

Responsibilities

  • Build one-on-one working relationships with clients and help address barriers to obtaining and retaining employment.
  • Provide assessment, individualized attention, coordination, career coaching, and individualized employment and career advancement plans.
  • Provide case management and follow-up to support job retention, career progression, and long-term employment goals.
  • Conduct new customer orientations introducing career pathways, in-demand industries, and H2/H3 employment goals.
  • Support achievement of contract outcomes, emphasizing sustainable employment and career advancement.
  • Facilitate professional development workshops on job readiness, career exploration, advancement strategies, and preparation for high-demand occupations.
  • Ensure participants follow planned activities and progress toward career pathway and employment objectives.
  • Assess participants’ work and refer them to appropriate community or social service agencies when needed.
  • Identify training and credentialing opportunities that support career advancement and access to H2/H3 occupations.
  • Document participant contacts and activities in case notes, and make required post-placement contacts to track career progression and retention.
  • Develop solutions to attendance problems and address barriers to participation in training, employment, and career advancement activities.
  • Coordinate program activities, including introductory and weekly workshops, grants within predetermined allocation targets, and collection of employment outcome and career advancement data.
  • Manage job preparation workshop offerings to maintain a business-driven curriculum, quality presentations, satisfactory participation, clear next steps, and tangible employment preparation outcomes.
  • Collaborate with the business services team to identify available jobs and qualifications and align workshops and training with those positions and H2/H3 career pathways.
  • Develop and maintain a communication plan to keep staff informed about center-wide issues and their roles in meeting operational and participant outcome goals.
  • Participate in training, capacity building, and professional development to maintain expertise in labor market trends, career coaching, and workforce development.
  • Assist with Center intake, including assessment of participant skills, interests, career goals, and readiness for H2/H3 opportunities.

Benefits

  • Extensive learning opportunities.
  • Networking programs.
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