Career Coach

ARCO•Monroe, LA

About The Position

The Arc of Ouachita dba ARCO is seeking a compassionate, motivated, and community-minded Career Coach to help individuals with intellectual and developmental disabilities identify meaningful employment opportunities, develop vocational skills, and build successful careers. The role supports employment, community involvement, independence, and personal choice through individualized services and collaboration with employers, families, support teams, and community partners. The Career Coach develops individualized employment plans, builds relationships with local businesses, matches individuals with suitable jobs, and provides job coaching, skills training, workplace support, and coordination of accommodations. The role also supports community integration by helping individuals develop workplace, communication, social, and practical community skills, and by encouraging self-advocacy and informed decision-making. The position maintains accurate service and program documentation, completes assessments and reports, supports compliance with applicable requirements, and collaborates with ARCO staff and community partners to coordinate services and improve outcomes. The Arc of Ouachita dba ARCO is a nonprofit that has provided services for individuals with developmental disabilities and their families throughout northeast Louisiana since 1954.

Requirements

  • Strong communication, organization, interpersonal, and problem-solving skills.
  • Ability to build positive relationships with individuals with disabilities, families, employers, coworkers, and community partners.
  • Professional writing, documentation, and recordkeeping skills.
  • Ability to advocate for individuals with disabilities and find creative solutions to employment and community participation challenges.
  • Ability to provide individualized support while promoting independence, dignity, self-determination, and personal choice.
  • Commitment to confidentiality, teamwork, professionalism, and ARCO's mission.
  • Ability to manage multiple responsibilities, prioritize tasks, and meet documentation deadlines.
  • Willingness to complete required training and maintain applicable credentials.
  • Commitment to creating inclusive employment opportunities and helping individuals achieve meaningful community participation.

Responsibilities

  • Help individuals identify strengths, interests, skills, abilities, and employment goals.
  • Develop individualized employment plans that support personal preferences, vocational development, and career advancement.
  • Build relationships with local businesses to create meaningful, customized employment opportunities.
  • Match individuals with jobs aligned with their abilities, interests, and career goals.
  • Provide job coaching, skills training, and ongoing workplace support to promote successful employment and long-term job retention.
  • Coordinate job training, workplace accommodations, and strategies that help individuals succeed in their work environments.
  • Educate employers about inclusive hiring practices and supporting employees with disabilities.
  • Monitor employment progress, communicate with employers, and adjust support strategies as needed.
  • Support individuals in pursuing and maintaining employment in community businesses and integrated work environments.
  • Provide individualized instruction and support to develop workplace skills, independence, and community participation.
  • Assist individuals in learning workplace expectations, appropriate social interactions, communication skills, and professional behaviors.
  • Coordinate with employers, families, support teams, and community partners to promote successful employment outcomes.
  • Identify meaningful community activities that encourage inclusion, independence, and personal growth.
  • Help individuals develop practical skills related to workplace routines, community access, and appropriate interactions in public settings.
  • Encourage self-advocacy, informed decision-making, and personal choice throughout the employment and support process.
  • Monitor individual progress and identify barriers affecting employment, community participation, or independence.
  • Maintain timely documentation of services, progress, employment activities, and support outcomes.
  • Complete required assessments, service notes, progress reports, billing documentation, and other program records in accordance with agency policies and funding requirements.
  • Support compliance with state and federal regulations, program standards, confidentiality requirements, and documentation guidelines.
  • Collaborate with ARCO leadership, vocational staff, and community partners to coordinate services and improve program effectiveness.
  • Participate in required staff meetings, training sessions, and professional development activities.
  • Communicate concerns, changes in individual needs, and employment-related issues to the appropriate supervisor.
  • Assist in developing strategies to improve service delivery, expand employment opportunities, and support positive outcomes.
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