Career Advisor 1

C2 GPS Rural Capital Area•La Grange, TX

22h

About The Position

The Career Advisor I provides career counseling and coaching to help customers strengthen their training and professional skills and obtain employment in their desired fields. The role supports C2 GPS’s workforce-development mission by expanding job seekers’ employment opportunities through career exploration, assessment, planning, and referrals. The Career Advisor assesses occupational interests, aptitude, vocational skills, employment history, interests, and abilities, including for professional-level customers and people facing substantial barriers to employment. The position helps participants explore career options, establish realistic goals, develop job-search skills, and connect with training, education, financial aid, and support services. It also provides ongoing career advising and case management, monitors customer progress, coordinates with internal teams and external partners, and maintains accurate program records and compliant case files.

Requirements

High school diploma or GED.
Valid driver’s license and proof of insurance.
Knowledge of workforce development, economic development, and project management.
Knowledge of effective conflict resolution practices, individual case management, or career counseling.
Knowledge of word processing, spreadsheets, technology, and computer skills.
Exceptional customer service and interpersonal skills.
Ability to work with diverse customers with unique needs and communication styles.
Ability to handle or resolve stressful or challenging situations with difficult customers, demonstrate sensitivity to customer needs and feelings, and show concern for others.
Excellent case-management, analytical, and critical-thinking skills.
Excellent verbal and written communication skills.
Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.

Nice To Haves

Associate or undergraduate degree preferred.
Previous related workforce experience preferred.
Bilingual in English and Spanish strongly preferred.

Responsibilities

Conduct comprehensive career assessments to identify customers’ occupational interests, aptitude, skills, employment history, interests, and abilities.
Recommend workforce programs and services for which customers may be eligible, conduct intake, and determine eligibility for grant-funded programs.
Guide job seekers through career development and exploration using assessment tools, interviewing techniques, résumé writing, and career-planning services.
Provide labor market information about opportunities, qualifications, and expected pay to help customers set actionable career goals.
Teach job-search skills and industry trends; assist with résumé development, mock interviews, and job-search strategies.
Provide information about training opportunities, educational and training vendors, financial aid, and scholarships.
Refer participants to occupational skills training, work-based training, apprenticeships, employability-skills training, and professional development opportunities.
Prepare and submit Individual Training Account, work-based training, and supportive-service requests in a timely manner.
Evaluate customer needs and connect customers with internal or external support services to address barriers to academic or career success.
Maintain ongoing contact with caseload customers, provide career services and case management, and monitor progress toward academic or occupational goals.
Build cooperative working relationships with internal team members, the public, and external partners.
Partner with the business solutions unit at career centers to identify employment opportunities for participants.
Screen and refer participants to suitable job opportunities, with an emphasis on training-related development.
Seek ways to improve workforce services to meet labor market needs.
Enter required service codes and case notes into management information systems in a timely manner.
Ensure case files meet or exceed local, state, and federal quality-assurance requirements.
Perform other duties and fulfill responsibilities as assigned or required.