Career Advisor

Career Team•Merced County, CA

2d•$26 - $27•Onsite

About The Position

Career Team is hiring an Adult and Dislocated Worker Career Advisor to provide career counseling, intensive case management, and follow-up services. The position works under the supervision of the Executive Director and is based onsite in Merced, California. Local travel may be required up to 25% of the time. The Career Advisor provides information and case management to the community; completes program intake and eligibility determinations; assesses job seekers’ employment and training needs; and guides customers in developing Individual Employment Plans (IEPs). The role includes counseling customers about job opportunities, training, and services; making and tracking referrals; conducting group sessions and workshops; maintaining complete, accurate, compliant case files; using participant information systems and databases; meeting program benchmarks; and completing required reports. The position requires a bachelor’s degree or higher, or an equivalent combination of education and experience, and at least five years of experience in operations. Compensation is $26–$27 per hour, commensurate with education and experience. Career Team offers healthcare, dental, and personal/vacation time.

Requirements

Bachelor’s degree or higher, or an equivalent combination of education and experience.
At least 5 years of experience in operations.
Strong communication skills and knowledge of community resources.
Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions.
Computer literacy, including at least Microsoft Word and Excel skills, and the ability to learn specialized databases and software systems.
Ability to work in a variety of settings with a culturally diverse customer base and demonstrate cultural sensitivity.
Ability to serve as a role model and motivate customers toward achieving goals.
Ability to meet or exceed set goals and objectives.
Excellent interpersonal, time-management, customer-service, organizational, oral communication, and written communication skills.
Knowledge of the WIOA program and other workforce program requirements.
Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, efficient, and attentive to confidentiality.
Ability to meet deadlines and work under pressure.
Valid driver’s license.

Nice To Haves

Master’s or MBA degree.
Knowledge of the local region and relevant partners.
Bilingual or multilingual.

Responsibilities

Provide information and case management services to the community.
Complete intake and eligibility determinations for the workforce program.
Assess job seekers’ employment and training needs and abilities through interviews, testing, and other methods.
Serve as a liaison between workforce development programs and community partners.
Enter data into and use participant information systems and other databases required by the One-Stop system.
Guide job seekers in preparing Individual Employment Plans (IEPs) based on their occupational goals.
Counsel customers about available job opportunities, training programs, and other services.
Refer individuals to appropriate services, training programs, or job opportunities, and follow up on those activities.
Conduct orientation sessions, workshops, job clubs, and other group presentations for customers.
Follow eligibility documentation policies, procedures, and regulations, and ensure case files contain original or copied eligibility documents.
Maintain accurate individual case files that contain required eligibility documents and meet compliance requirements.
Develop a comprehensive IEP for each customer and refer and track eligible customers into contracted programs at One-Stop centers or in the community.
Meet or exceed program benchmarks.
Participate in required staff events, including training, staff meetings, and individual supervision.
Complete required reports.