Career Advisor

Equus•Wichita Falls, TX

12h

About The Position

The Career Advisor builds one-on-one working relationships with clients to help eliminate barriers to obtaining and retaining employment. The role provides assessment, individualized support, coordination, case management, and follow-up, while helping participants meet goals and complete activities required by funding contracts. The Career Advisor manages program activities and workshop offerings at career centers, including orientations, professional development and job-preparation workshops, grants, placement data, and participant documentation. The role collaborates with business services, schools, account managers, management, and leadership to align jobseeker preparation with available positions, maintain center operations and compliance, and identify and implement process improvements. The position may also provide intake, operational coverage, and other related support.

Requirements

Two years of experience in career advisement and development, workshop facilitation, workforce curriculum development, public speaking, and content development.
Bachelor’s degree from an accredited college or university in education, social services, healthcare, and/or communications.
Customer service experience.
Working knowledge of Microsoft Office and Google Docs.
Ability to maintain flexibility as contract or contractor needs require.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written communication, and verbal communication skills.
Strong leadership skills and ability to work effectively with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a broad range of occupations and career paths.

Nice To Haves

Experience or knowledge of career paths in the healthcare field.

Responsibilities

Build professional one-on-one relationships with clients and provide assessment, individualized attention, and coordination to address barriers to employment.
Provide consistent and comprehensive case management and follow-up.
Conduct new customer orientations and help ensure contract-required positive outcomes and goals are met.
Coordinate with schools, account managers, and management to ensure appropriate documentation is completed and received.
Facilitate professional development workshops and coordinate introductory and weekly workshops.
Maintain an organized client database and detailed records of client contacts and activities.
Ensure participants follow planned activities outlined in funding-agency contracts.
Assess participants’ work-related needs and refer them to appropriate community or social service agencies when needed.
Complete required enrollment documentation accurately.
Document participant contacts and activities in case notes and make post-placement contacts as required by contract.
Develop solutions to participant attendance problems.
Assist with project reports, including participation and placement reports.
Manage program activities, including workshops, grants in accordance with predetermined allocation targets, and collection of placement data.
Manage job-preparation workshop offerings to support a business-driven curriculum, high-quality presentations, satisfactory participation, clear next steps, and tangible outputs.
Work with the business services team to identify available jobs, required qualifications, and workshops or training that prepare jobseekers for those positions.
Develop and maintain a standard communication plan to keep staff informed about center-wide issues and their role in operational goals.
Participate in training, capacity building, and professional development activities.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed.
Assist with Center intake services and provide operational support for compliance-driven standards.
Perform other tasks reasonably related to the role and other duties as assigned.