Career Advisor

Equus•Cincinnati, OH

About The Position

The Career Advisor provides career guidance, case management, and job-readiness services to participants enrolled in the Workforce Innovation and Opportunity Act (WIOA) program. The role supports job seekers in achieving sustainable employment and career advancement through skills assessments, individualized service plans, occupational training opportunities, and connections to job openings suited to their skills and experience. The Career Advisor ensures compliance with federal, state, and local workforce development regulations for enrollment eligibility while delivering high-quality customer service.

Requirements

  • Two years of experience in career counseling and case management, plus a bachelor's degree in Human Services, Social Work, Business, Education, or a related field; or five years of equivalent experience with a high school diploma.
  • Strong counseling, coaching, and interpersonal skills.
  • Ability to manage caseloads of 30 or more participants and meet performance targets.
  • Proficiency with data systems, Microsoft Office (Word, Excel, Outlook), and digital workspaces such as common AI tools, SharePoint, and MS Teams.
  • Strong documentation, organizational, and time-management skills.
  • Ability to work effectively with diverse populations, including people facing barriers to employment.

Responsibilities

  • Conduct eligibility screenings and enroll participants in WIOA Adult, Dislocated Worker, and/or Youth programs.
  • Assess participants’ skills, interests, barriers, and career goals.
  • Develop individualized employment plans with measurable goals and timelines.
  • Provide ongoing case management, follow-ups, and documentation.
  • Maintain accurate and timely participant records in case management systems.
  • Provide career counseling, labor market information, and job search assistance.
  • Facilitate workshops on resume writing, interviewing, and job readiness.
  • Assist participants with career pathway exploration aligned with in-demand industries in the Cincinnati region.
  • Connect participants to supportive services, including transportation, childcare, and work-related needs.
  • Identify and coordinate occupational skills training opportunities, such as ITAs, on-the-job training, and apprenticeships.
  • Monitor progress in training programs and support successful completion.
  • Collaborate with training providers, community colleges, and partner agencies.
  • Comply with WIOA regulations and meet team and individual performance metrics.
  • Track employment placement, retention, and earnings outcomes.
  • Prepare reports and documentation for audits and program monitoring.
  • Maintain confidentiality of participant information.

Benefits

  • Competitive wages for high performance
  • 11 paid holidays
  • PTO
  • Tuition reimbursement
  • Guided professional development plans
  • Summer Fridays
  • Weekly wellness sessions
  • Medical, vision, and dental coverage
  • Employer-paid life insurance
  • Employer 401(k) contributions
  • Employee referral bonus
  • Employee assistance programs
  • Company picnics and volunteer experiences
  • Access to free financial counseling
  • Training and opportunities for growth and change
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