Career Advisor

America Works of New York • Westampton, NJ

18h

About The Position

America Works of New Jersey, Inc. is seeking a Case Manager, also called a Corporate Representative, for a workforce development program in Burlington County, New Jersey. The role provides individualized employment services to low-income and underserved job seekers, including public assistance recipients. The position supports participants in removing barriers to employment, finding and retaining jobs, and advancing their personal, professional, and academic goals. The role may be onboarded through a staffing agency payroll with limited benefits.

Requirements

• Minimum of a four-year degree.
• One to three years of experience working with low-income and underserved populations.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Strong communication skills, a professional demeanor, sound judgment, and strong organizational skills.
• Experience and/or passion for serving disadvantaged and underserved populations, including public assistance recipients, justice-involved individuals, people with physical and/or mental disabilities, and individuals experiencing homelessness.

Nice To Haves

• Relevant experience and/or advanced studies in social services.
• Familiarity with Salesforce, Microsoft Teams, and SharePoint.
• Experience developing individualized service and/or employment plans for participants.
• Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods.
• Understanding of workforce development, employment services, and case management.

Responsibilities

• Conduct intake, eligibility screening, and job-readiness assessments with public assistance recipients in Burlington County, New Jersey.
• Oversee barrier removal before and after job placement, helping participants access resources and support such as housing, clothing, healthcare, and childcare.
• Develop individualized employment service plans for participants.
• Meet regularly with participants in person or by phone or video to support progress toward professional, personal, and academic goals.
• Provide individualized support for job searches, higher-education applications, personal and career assessments, and exam preparation.
• Maintain detailed case notes, update attendance logs, submit weekly reports, and complete other administrative tasks on time.
• Refer clients to vocational training, technical skills classes, and other certification programs.
• Meet weekly, quarterly, and annual enrollment and job-placement targets.
• Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivate clients to find full-time employment.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Generous paid time off package.
• 401(k) with employer matching after one year.
• Wonderful team, great work-life balance, and an opportunity to work toward the mission of helping individuals achieve self-sufficiency.
• Benefits may be limited if onboarded through a staffing agency payroll.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level