Care Team Supervisor

Elara Caring • Tinley Park, IL

6d • $22 - $25 • Onsite

About The Position

The Care Team Supervisor leads a team of caregivers and supports personal care services in a home care setting. The role helps ensure reliable service delivery, accurate records and documentation, compliance with applicable requirements, and effective coordination among caregivers, clients, case managers, payroll and timekeeping teams, and leadership. The position also supports branch growth, operational planning, and a positive experience for patients and team members.

This is a full-time, on-site position in Tinley Park, with listed hours of 8 AM–5 PM and a salary of $22–$25. The posting states that Department of Aging certification is required and specifies Spanish speaking only.

Requirements

• High school diploma or GED.
• Sixty college credit hours and/or two years of supervisory experience.
• Department of Aging certification.
• Spanish speaking; the posting specifies Spanish speaking only.
• Strong computer proficiency and documentation skills.
• Excellent organizational and multitasking abilities.
• Professional verbal and written communication skills.
• Strong leadership, coaching, and motivational skills.
• Ability to thrive in a fast-paced, high-volume environment.
• Reliable personal transportation and ability to travel locally and occasionally to support audits or operational needs.

Nice To Haves

• Associate’s or bachelor’s degree.
• Experience working with elderly or disabled populations.
• Five years of experience in a fast-paced office or healthcare environment.
• Working knowledge of Medicare/Medicaid and home care operations.
• Bilingual fluency in Spanish, Mandarin/Cantonese, Russian, or Portuguese may be required based on location.

Responsibilities

• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation.
• Review and manage service authorizations and contract-specific requirements.
• Support branch growth initiatives and operational planning efforts.
• Ensure ongoing compliance with licensure, payer, contract, and regulatory standards.
• Provide guidance, coaching, and support to caregivers to promote performance and engagement.
• Conduct caregiver orientations as required.
• Collaborate with payroll and timekeeping teams.
• Monitor daily service delivery to ensure adequate caregiver availability and coverage.
• Monitor systems to confirm authorizations align with scheduled services and review utilization reports.
• Communicate professionally and effectively with caregivers, clients, case managers, and leadership.
• Represent Elara Caring professionally and positively within the community.
• Perform additional duties and projects as assigned to support team and organizational success.

Benefits

• Tuition reimbursement for full-time employees.
• Free continuing education opportunities for all team members.
• Career growth and advancement opportunities.
• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Paid time off, including holidays and family/pet bereavement.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED