Care Team Lead (RN) - Greater Seattle Area | 2nd Family Home Care and Support Services

2nd Family•Seattle, WA

24d•Remote

About The Position

2nd Family Home Care and Support Services is hiring skilled and compassionate Registered Nurses for a primarily remote Care Team Lead role serving the Greater Seattle Area. The family-owned company provides personalized, non-medical in-home care for seniors and other adults. Care Team Leads use communication, clinical experience, problem-solving, and coaching skills to support relationships among caregivers, clients, and clients’ loved ones and help ensure high-quality service. The role includes conducting initial consultations and assessments, documenting and updating care plans, orienting assigned caregivers to care plans, assessing caregiver skills, and serving as a primary contact for clients and their loved ones. Care Team Leads also support and mentor caregivers, attend monthly company meetings, occasionally assist with orientation and in-service training, and contribute expertise to the company. The position is primarily remote, with in-person assessments and occasional training or meetings. Work is self-directed or addressed as needed, with availability expectations during on-duty hours and occasional emergency communications outside those hours. Compensation is based on assessments conducted and the number of active clients in the caseload. Listed rates are $150 plus mileage for an initial assessment, $75 plus mileage for a 90-day reassessment, and $50 per client per week for other client management. Fees for orientation, in-service, and other support vary. Caseload maximums are determined with the Operations Director.

Requirements

Be a Registered Nurse.
Have strong communication, clinical experience, problem-solving, and coaching skills.
Be able to conduct in-person assessments as needed.
Be available to respond during agreed on-duty hours and to occasional emergency communications outside those hours.

Responsibilities

Conduct initial consultations and assessments, and document care plans.
Reassess clients every 90 days or when their condition changes, and update care plans.
Orient assigned caregivers (NACs) to care plans and assess their skills.
Serve as a primary point of contact for clients and their loved ones when questions or concerns arise.
Communicate with and support caregivers, providing direction and mentorship as needed.
Attend a monthly company meeting, virtually or in person.
Occasionally support New Employee Orientation and in-service training.
Contribute input and expertise to the overall success of the company.
Review caregiver notes for each shift and follow up as needed.
Be available for calls or emails during on-duty hours, stated as 7 a.m. to 7 p.m. unless otherwise agreed upon.
Respond to occasional emergency communications during off-duty hours.
Conduct initial consultations or change-of-condition assessments within 24–48 hours of request.
Schedule 90-day reassessments within the acceptable window.