Care Team Lead (RN) - Greater Eastside Area | 2nd Family Home Care and Support Services

2nd Family•Bellevue, WA

23d•Remote

About The Position

2nd Family Home Care and Support Services is hiring skilled and compassionate Registered Nurses for a Care Team Lead role serving the greater Seattle and Eastside areas. This primarily remote role supports the company's delivery of personalized, non-medical in-home care for seniors and other adults. Care Team Leads use communication, clinical experience, problem-solving, and coaching skills to maintain effective relationships among caregivers (NACs), clients, and their loved ones and to support high-quality care. The role is primarily remote, with responsibilities handled as needed or on a self-directed basis. In-person client assessments are required to build the Care Team Lead's client base, and occasional training or team meetings may be attended in person. Compensation is based on the number of assessments conducted and active clients in the caseload. The maximum caseload is determined jointly by the Care Team Lead and Operations Director. Compensation includes $150 plus mileage for an initial assessment, $75 plus mileage for a 90-day reassessment, $50 per client per week for other client management, and variable fees for orientation, in-service training, or other support. The Care Team Lead is expected to review caregiver shift notes and follow up as needed; be available for calls or emails during on-duty hours of 7 a.m. to 7 p.m., unless otherwise agreed; respond to occasional emergency communications outside on-duty hours; conduct initial consultations or change-of-condition assessments within 24–48 hours of a request; and schedule 90-day reassessments within the acceptable window.

Requirements

Registered Nurse (RN).
Skilled and compassionate approach to care.
Strong communication, clinical experience, problem-solving, and coaching skills.
Availability to respond to calls or emails during on-duty hours of 7 a.m. to 7 p.m., unless otherwise agreed.
Ability to respond to occasional emergency communications outside on-duty hours.
Ability to conduct in-person assessments and meet the stated assessment and reassessment timelines.

Responsibilities

Conduct initial consultations, including assessments, and document care plans.
Reassess clients every 90 days or when their condition changes, and update care plans.
Orient assigned caregivers (NACs) to care plans and assess their skills.
Serve as a primary point of contact for clients and their loved ones when questions or concerns arise.
Communicate with and support caregivers (NACs), providing direction and mentorship as needed.
Attend a monthly company meeting, virtually or in person.
Occasionally support new employee orientation and in-service training.
Contribute input and expertise to the overall success of the company.
Review caregiver notes for each shift and follow up as needed.
Respond to calls or emails during on-duty hours and to occasional emergency communications during off-duty hours.
Conduct initial consultations or change-of-condition assessments within 24–48 hours of a request.
Schedule 90-day reassessments within the acceptable window.