Support Services Team Lead

Labcorp • Raritan, NJ

5d • $21 - $25

About The Position

Labcorp is seeking a Support Services Team Leader to join its team in Raritan, New Jersey. The role assists with supervising day-to-day operations in the Specimen Processing department and helps lead the team through daily processes and procedures. It also supports laboratory specimen preparation, routing, quality assurance, error resolution, and continuous process improvement, along with administrative duties as needed.

The schedule is Monday through Friday, with alternating Saturdays, from 8:30 a.m. to 5:00 p.m. The position requires flexibility to work overtime or other shifts depending on business needs. Pay is $21–$25 per hour.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience in a laboratory, healthcare, manufacturing, or warehouse environment.
• Understanding of laboratory operations, policies, and procedures.
• Strong computer skills, including proficiency with Microsoft Office programs.
• Ability to work independently and within a team environment.
• Strong attention to detail and ability to prioritize and multitask.
• Ability to work in a fast-paced production environment and meet established turnaround times.
• Strong written and verbal communication skills.
• Ability to handle the physical requirements of the position.
• Ability to pass a standardized color blindness test.

Nice To Haves

• Associate’s degree.
• At least 6 months of experience in a clinical laboratory.
• At least 6 months of experience supervising or leading a team.

Responsibilities

• Assist in supervising the day-to-day operations of the Specimen Processing department.
• Help lead the team in daily processes and procedures.
• Assist with preparing laboratory specimens for analysis and testing.
• Oversee routing of specimens to their respective preparation areas.
• Encourage process improvements and best practices.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Resolve production errors as requested by management; research errors and escalate when necessary.
• Engage in continuous process and service-level improvements.
• Enforce and manage policies and procedures.
• Perform administrative duties as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability coverage
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED