Care Support RN Supervisor

Empath Health•West Palm Beach, FL
•Onsite

About The Position

Trustbridge Hospice, a member of Empath Health, is seeking an RN Care Support Supervisor to oversee daily operations for assigned regions, including Support Center, Clinical Staffing, and Crisis Care functions in the West Palm Beach office. The position serves as both the professional and administrative leader for Care Support staff, fostering collaboration among clinical teams, physicians, coordinators, and administrative leadership. The supervisor drives operational excellence, manages staff performance, and helps ensure high-quality patient care and support services. The schedule is 7:00 a.m. to 7:30 p.m. and includes every other weekend. Trustbridge Hospice serves families across Palm Beach and Broward counties with community-based care. It is part of Empath Health, a not-for-profit healthcare organization providing a connected network of services across Florida. Empath Health describes Full Life Care as caring for the whole person—body, mind, and spirit—with empathy and dignity.

Requirements

  • Registered Nurse currently licensed in the State of Florida.
  • Current Basic Life Support Certification.
  • One year of recent leadership experience in hospice, oncology, medical/surgical, or home health.
  • Expertise in support skills, palliative care, and educational techniques.

Nice To Haves

  • Geriatric care experience preferred.
  • Basic computer skills and EMR software experience are a plus.

Responsibilities

  • Provide overall leadership and oversight of daily operations for assigned regions, including Support Center, Clinical Staffing, and Crisis Care services.
  • Manage and evaluate employee performance, providing coaching, guidance, and professional development opportunities.
  • Develop, maintain, and oversee work schedules to ensure appropriate staffing coverage and operational efficiency.
  • Direct and support Care Support staff, creating a culture of accountability, teamwork, and exceptional service.
  • Plan, coordinate, and monitor clinical and patient care activities across assigned teams to ensure quality outcomes and patient satisfaction.
  • Serve as a liaison between administration, physicians, coordinators, and clinical staff, promoting effective communication and collaboration.

Benefits

  • Medical, dental, vision, and life insurance.
  • Retirement plan with company match.
  • Wellness programs.
  • 5+ weeks of paid time off.
  • CEU support.
  • Tuition reimbursement.
  • Advancement opportunities.
  • Competitive pay.
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