Care Partnerships Associate - Texas

Thriveworks • Bastrop, TX

4d

About The Position

Thriveworks is seeking a Care Partnerships Associate who lives in Texas to expand access to behavioral healthcare by building and strengthening relationships with healthcare organizations and referral partners across states that partner with Texas. This externally facing role combines business development, relationship management, and territory strategy, focusing on developing referral opportunities and driving measurable growth. The role involves managing partnerships from initial outreach through long-term growth and using data to guide account and territory priorities.

Success is measured through referral and new-client growth, new and expanded partnerships, reactivation of declining or inactive accounts, expansion across providers and locations, outbound outreach and account management, Patient Referral Dashboard adoption, Salesforce accuracy, and contributions to Care Partnerships goals. The position may involve being sedentary for long periods and entering text or data using a traditional keyboard.

Requirements

• 2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field.
• Strong communication, relationship-building, and problem-solving skills.
• Confidence with outbound outreach and developing new relationships.
• Ability to manage multiple accounts and prioritize opportunities independently.
• Comfort using data and performance metrics to drive decisions.
• CRM experience; Salesforce is strongly preferred.
• Strong ownership, organization, and follow-through.
• Ability to thrive in a fast-paced, growth-oriented environment.
• Must live in Texas.

Nice To Haves

• Bachelor’s degree in Business, Healthcare, Marketing, Communications, or a related field preferred.

Responsibilities

• Manage a portfolio of healthcare partners and referral sources to increase referrals and new client visits.
• Develop strategies to grow existing partnerships and build new referral relationships.
• Identify high-potential providers, practices, specialties, and healthcare organizations within assigned markets.
• Use referral and account data to prioritize outreach, identify opportunities, and re-engage declining or inactive partners.
• Build relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders.
• Conduct proactive outreach by phone, email, virtual meetings, and in person when appropriate.
• Educate partners on Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance.
• Serve as a trusted point of contact and build relationships across multiple levels of strategic accounts.
• Help partners navigate the Thriveworks referral process and remove barriers to patient access.
• Promote adoption of referral tools, including the Patient Referral Dashboard.
• Identify recurring partner needs and collaborate internally to improve the referral experience.
• Follow through on partner commitments, meetings, and growth opportunities.
• Research healthcare markets and identify new partnership opportunities.
• Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources.
• Prioritize accounts based on referral potential, performance, and strategic value.
• Maintain accurate account and activity information in Salesforce.
• Use CRM, dashboards, and referral data to evaluate performance and prioritize opportunities.
• Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth.

Benefits

• An amazing team culture
• Healthcare, dental, vision, and life insurance benefits
• 401K with 3% employer match
• Paid time off and paid holidays
• Additional coverage options, such as Short-Term Disability, Long-Term Disability, and Group Accident Insurance
• Professional development and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed