Field Growth Associate, Care Partnerships

Headway•New York, NY

17h

About The Position

Headway's Care Partnerships team aims to become the behavioral health partner of choice for health systems across the United States. The team helps care management, social work, and clinical teams refer patients to high-quality outpatient behavioral health care. As a Field Growth Associate, you will own an assigned market and build referral partnerships through outbound calling and in-person engagement. You will also manage the partner relationships you establish, helping turn initial referrals into long-term partnerships that support patient access to care. This is a ground-floor opportunity to help build a field sales function while contributing to a mission focused on improving access to mental healthcare.

Requirements

1–3 years of field sales, outside sales, or high-volume outbound experience, such as BDR, SDR, physician liaison, or territory representative experience.
A track record of meeting activity and quota targets.
Resilience in handling rejection and continuing outreach.
Curiosity, coachability, and ability to learn quickly, take feedback, and adjust approaches.
Ability to build rapport quickly and earn buy-in from front-desk staff through physicians.
Organization and discipline in keeping pipeline and activity information up to date in real time.
Motivation to help improve access to mental healthcare.

Nice To Haves

Experience selling into physician offices or health systems, or experience in a related field such as DME, wound care, orthopedics, surgical, physical therapy, or home health.
Familiarity with Salesforce or similar CRM and pipeline tools.
Experience working in a fast-growing startup environment.

Responsibilities

Drive new referral partnerships in an assigned market through cold calling and in-field engagement, including flyer drop-offs, lunch-and-learns, networking events, and other creative outreach.
Travel within a 40–50 mile radius of the assigned territory.
Grow and manage an existing book of referral partners, delivering ongoing partner success and reporting that deepens relationships and supports practice growth.
Own the pipeline in Salesforce and keep activity and forecasts current and organized.
Document learnings on messaging, sequencing, and conversion performance, and share weekly metrics with the business development team to improve the playbook.
Build trust across all levels of a practice, from receptionists and practice managers to clinicians, and understand each office's needs.
Develop referrals into ongoing partner relationships.

Benefits

Equity compensation
Medical, dental, and vision coverage
HSA / FSA
401K
Work-from-home stipend
Therapy reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year and a holiday break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development