Field Growth Associate, Care Partnerships

Headway•New York, NY

2d•$77,000 - $77,000

About The Position

Headway's Care Partnerships team works to make the company the behavioral health partner of choice for health systems across the United States. The team helps care management, social work, and clinical teams refer patients to high-quality outpatient behavioral health care. The Field Growth Associate owns an assigned market and builds referral partnerships through cold calling and in-person outreach, including office drop-ins, flyer drop-offs, lunch-and-learns, and networking events. The role also manages and grows the relationships established, turning initial referrals into long-term partnerships. This is an opportunity to help build a new field sales function and contribute to developing its playbook. The role requires travel within a 40–50 mile radius of the assigned territory. The associate manages a referral-partner book, maintains pipeline activity and forecasts in Salesforce, documents sales learnings and performance, and shares weekly metrics with the business development team. Success involves building rapport with people across provider practices, understanding their needs, and delivering ongoing partner success.

Requirements

1–3 years of field sales, outside sales, or high-volume outbound experience, such as BDR, SDR, physician liaison, or territory representative experience.
A track record of meeting activity and quota targets.
Grit and resilience in the face of rejection.
Curiosity, coachability, and ability to learn quickly, take feedback, and adapt approaches.
Ability to build rapport quickly and earn buy-in from both front-desk staff and physicians.
Strong organization and discipline in keeping pipeline and activity records up to date in real time.
Motivation to help improve access to mental healthcare.

Nice To Haves

Experience selling into physician offices or health systems, or experience in DME, wound care, orthopedics, surgical, physical therapy, or home health.
Familiarity with Salesforce or similar CRM and pipeline tools.
Experience working in a fast-growing startup environment.

Responsibilities

Drive new referral partnerships in the assigned market through cold calling and in-field engagement, including flyer drop-offs, lunch-and-learns, networking events, and other outreach.
Travel within a 40–50 mile radius of the assigned territory.
Grow and manage an existing book of referral partners, providing ongoing partner success and reporting to deepen relationships and expand practice growth.
Own the pipeline in Salesforce and keep activity and forecasts current and organized.
Document learnings about messaging, sequencing, and conversion performance, and share weekly metrics with the business development team.
Build trust with staff across provider practices, including receptionists, practice managers, and clinicians, and understand their needs.
Develop referral relationships for the long term, treating each referral as the start of a relationship.

Benefits

Equity compensation
Medical, dental, and vision coverage
HSA / FSA
401K
Work-from-home stipend
Therapy reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year and a holiday break during the week between December 25 and December 31
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
Monthly commission payments