Care Partnerships Associate - Texas

Thriveworks • Pearland, TX

2d

About The Position

Thriveworks is seeking a Texas-based Care Partnerships Associate to expand access to behavioral healthcare by building and strengthening relationships with healthcare organizations and referral partners in markets that partner with Texas. This externally facing position combines business development, relationship management, and territory strategy to develop referral opportunities and drive measurable growth. The role manages partner relationships from initial outreach through ongoing partnership development and uses account and referral data to identify opportunities and prioritize work.

The associate works with a portfolio of healthcare partners and referral sources, develops new relationships, and helps existing partners navigate the Thriveworks referral process. They collaborate with internal teams to address partner needs and improve referral experiences. Success is measured through referral growth, new client visits and partnerships, account reactivation and expansion, outreach effectiveness, referral dashboard adoption, Salesforce accuracy, and contribution to Care Partnerships goals.

Requirements

• 2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field.
• Strong communication, relationship-building, and problem-solving skills.
• Confidence with outbound outreach and developing new relationships.
• Ability to manage multiple accounts and prioritize opportunities independently.
• Comfort using data and performance metrics to make decisions.
• CRM experience; Salesforce is strongly preferred.
• Strong ownership, organization, and follow-through.
• Ability to thrive in a fast-paced, growth-oriented environment.
• Must live in Texas.
• Applicants must be legally authorized to work in the United States at the time of hire; employment visa sponsorship is not available now or in the future.

Nice To Haves

• Bachelor’s degree in Business, Healthcare, Marketing, Communications, or a related field preferred.
• Salesforce experience.

Responsibilities

• Manage a portfolio of healthcare partners and referral sources to increase referrals and new client visits.
• Develop strategies to grow existing partnerships and establish new referral relationships.
• Identify high-potential providers, practices, specialties, and healthcare organizations in assigned markets.
• Use referral and account data to prioritize outreach, identify opportunities, and re-engage declining or inactive partners.
• Build relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders.
• Conduct proactive outreach by phone, email, virtual meetings, and in person when appropriate.
• Educate partners about Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance.
• Serve as a trusted point of contact and build relationships across multiple levels of strategic accounts.
• Help partners navigate the referral process and remove barriers to patient access.
• Promote adoption of referral tools, including the Patient Referral Dashboard.
• Identify recurring partner needs and collaborate internally to improve the referral experience.
• Follow through on partner commitments, meetings, and growth opportunities.
• Research healthcare markets and identify new partnership opportunities.
• Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources.
• Prioritize accounts based on referral potential, performance, and strategic value.
• Maintain accurate account and activity information in Salesforce.
• Use CRM, dashboards, and referral data to evaluate performance and prioritize opportunities.
• Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth.

Benefits

• Healthcare, dental, vision, and life insurance benefits.
• 401(k) with 3% employer match.
• Paid time off and paid holidays.
• Additional coverage options, including Short-Term Disability, Long-Term Disability, and Group Accident Insurance.
• Professional development and advancement opportunities.
• An amazing team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed