Care Coordinator
About The Position
As a Care Coordinator, you will serve as a central point of contact, coordinating members’ healthcare needs and building strong relationships with providers. The role focuses on enhancing the patient experience through effective care coordination in a fast-paced environment. You will coordinate appointments and healthcare services, help members navigate their Planstin and Primestin membership benefits, manage referrals and follow-up care, and connect members with appropriate healthcare resources and providers—including for virtual care, specialties, and services outside St. George, Utah. You will also work with members and providers to gather billing codes for surgeries and major medical procedures, coordinating with the claims team for review and processing.
Requirements
- Strong understanding of healthcare coordination principles.
- Excellent communication and interpersonal skills, including the ability to interact empathetically with members and providers.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
- Proactive and problem-solving mindset.
- Dedication to enhancing the patient experience through effective coordination of care.
Nice To Haves
- Experience with healthcare billing and provider relations.
Responsibilities
- Coordinate in-person and urgent care appointments.
- Arrange lab work, imaging, and other necessary healthcare services.
- Assist members with navigating Planstin and Primestin membership benefits.
- Manage healthcare referrals and coordinate follow-up care.
- Help members find appropriate healthcare resources and providers for virtual care, specialties, labs, and specific needs, including outside St. George, Utah.
- Collaborate with members and providers to collect billing codes for surgeries and major medical procedures, coordinating with the claims team for review and processing.
Benefits
- 12 paid holidays and 3 weeks of paid time off.
- Health, dental, vision, and accident insurance plans.
- Free Primestin Care Clinic membership for the employee and dependents.
- 401(k) plan with a 4% employer match.
- Free snacks and regular lunches available onsite.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
