Care Coordinator

Lutheran Social Services of WI & Upper MI • West Allis, WI

55d • Hybrid

About The Position

Lutheran Social Services of Wisconsin and Upper Michigan is hiring Care Coordinators for its Milwaukee County Children’s Long Term Support (CLTS) Waiver Program. Care Coordinators support children with developmental, physical, or severe emotional disabilities and serve as the primary point of contact for families seeking services that help children remain safe and thrive at home and in the community. The role includes assessment, service planning, service coordination, and ongoing support.

This is a full-time, Monday–Friday, first-shift position based in Milwaukee County, Wisconsin. It is community-based and requires daily travel; occasional overnight travel may be necessary. A remote-work option is available for two days per week from home.

Requirements

• Bachelor’s degree in a health or human services field, such as Social Work, Psychology, Counseling, Special Education, Occupational Therapy, Sociology, or Criminal Justice.
• At least one year of experience working with children in the target population.
• Valid driver’s license, reliable transportation, and satisfactory driving record.
• Strong communication, documentation, and organizational skills.
• Ability to use electronic health records and computer applications.

Nice To Haves

• Bilingual fluency in Spanish is preferred but not required.

Responsibilities

• Conduct functional assessments and reassessments using approved tools.
• Develop individualized service plans with families and providers.
• Authorize and coordinate services in alignment with service plans.
• Facilitate family-centered team meetings.
• Maintain accurate documentation and client records.
• Collaborate with service teams and supervisors to determine interventions.
• Testify at legal proceedings when required.
• Participate in staff development, supervision, and training.
• Promote client independence and growth.
• Provide trauma-informed, family-centered services.
• Use evidence-based practices supported by LSS and funders.
• Complete time reporting accurately and on schedule.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible Spending Accounts for health and dependent care
• Mileage reimbursement
• Paid Time Off
• 10 paid holidays
• 403(b) retirement plan with contribution options
• Employee Assistance Program
• Service awards and recognition
• Remote-work option for two days per week from home

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level