Care Coordinator - CSP

Sun River Health•Peekskill, NY

3d•Onsite

About The Position

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. We are seeking a full-time Care Coordinator to join our SRH administration site located in Peekskill, New York. Responsible for working with established clinical service providers to assist client base and newly referred clients with patient compliance a/adherence with guideline concordant care. Help navigate patients through the healthcare system. Collect necessary information for reporting cancer screening and diagnostic service outcomes on the CSP database for provider reimbursement. Perform other duties as assigned.

Requirements

High School diploma/ GED
Driver's license required

Nice To Haves

Bachelor's Degree preferred

Responsibilities

Coordinates with patient and health providers to facilitate timely follow-up services.
Provide in-reach to patients within existing client base to help them understand importance of preventive services; help patients understand recommended follow-up of abnormal screening exams & treatment referrals.
Works with CSP participating providers within the service area and other community resources to become knowledgeable about available services that may be helpful to patients.
Assist patients in overcoming logistical barriers to scheduled diagnosis and treatment appointments.
Contact patients “at risk” for missing appointments to improve compliance with recommended follow-up.
Collect information required to complete CSP database reporting forms & provide timely /accurate entry on the Catalyst data system.
Coach patients to become advocates for their own care
Builds awareness of care/data coordination and CSP services among the he4alth care team by building professional relationships with team members, providing information about CSP and maintaining communication to identify patients who are “at risk” with barriers to care
Communicate with providers about unique patient needs (i.e. cultural)
Facilitate access to available resources for obtaining insurance coverage and /or sliding fee benefits for clients not CSP eligible
Assist to ensure that appropriate information is available in the patient’s medical records during scheduled appointments.
Demonstrates the ability to collaborate effectively and professionally with external partners, including but not limited to Open Door/HITCH and affiliated community organizations and maintains clear, respectful communication, fosters strong working relationships and ensures coordination of services aligns with organizational standards and patient care objectives.