Care Access Patient Concierge/Patient Registration

York Hospital•York, ME
•Onsite

About The Position

At York Hospital, the Care Access Patient Concierge works in a hospital setting and supports patients by greeting them, responding to questions or concerns, and creating pre-registration accounts for new and established patients. The role also involves verifying, collecting, and updating required information. The position is available at the York Hospital location, with all shifts available and full-time, part-time, and per diem options.

Requirements

  • High school education or higher.
  • One year of customer service experience.

Nice To Haves

  • Knowledge of medical terminology.
  • Prior phone customer service experience.
  • Bookkeeping experience.

Responsibilities

  • Greet patients and assist with questions or concerns.
  • Create pre-registration accounts for new and established patients.
  • Verify, collect, and update required information.
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