Cardiovascular Territory Account Specialist - Fort Wayne
About The Position
This field-based and remote role supports key accounts in an assigned geography. The Territory Account Specialist is the primary point of contact for accounts and Health Care Providers (HCPs), building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement, including clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position is levelled according to experience and requires residence within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. The role requires travel of 60–80% across a broad geography, with driving and/or flying within the territory. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. Field employees with a dedicated training period must complete initial training, including home study, within limits of eight hours per day and 40 hours per week.
Requirements
- Bachelor’s degree from a four-year college or university.
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; experience in complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B is also considered. Applicants with limited prior sales experience are encouraged to apply for Associate-level opportunities.
- Consistent record of high performance and ability to navigate and successfully sell to large accounts and key customers.
- Self-starter with analytical ability to seek, prioritize, and apply relevant information to solve problems and meet key customer needs.
- Demonstrated ethical leadership and ability to promote ethical behavior and compliance with company policies and laws.
- Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
- Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
- Fully valid and unrestricted driver’s license; driving is an essential function of the role.
- Associate Territory Account Specialist: recently separated from the U.S. military with at least four years of leadership service, or limited prior sales experience.
- Territory Account Specialist: at least two years of relevant experience within the last five years in a specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales role.
- Senior Territory Account Specialist: at least five years of relevant experience within the last five years in a specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales role.
- Executive Territory Account Specialist: at least ten years of relevant experience within the last five years in a specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales role.
- For Territory, Senior, and Executive levels, ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
- For Associate-level opportunities, ability to collaborate cross-functionally in a matrix environment and communicate product information effectively.
- Customer-facing employees must comply with applicable customer credentialing guidelines, which may require COVID-19 vaccination.
Nice To Haves
- Experience across therapeutic groups and disease states, account management strategy, and new product launches.
- Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
- For Associate-level opportunities, experience in the two-year Novartis Sales Internship Program.
- For Associate-level opportunities, demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.
Responsibilities
- Navigate and resolve account challenges with effective, tailored solutions.
- Develop a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
- Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
- Analyze territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Provide real-time access support and work closely with Patient Specialty Services (PSS) to ensure a seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.
- Navigate and sell to large accounts and key customers while meeting their needs ethically and in compliance with company policies and laws.
Benefits
- Performance-based cash incentive.
- Depending on role level, eligibility to be considered for annual equity awards.
- Comprehensive health, life, and disability benefits.
- 401(k) with company contribution and match.
- Vacation, personal days, holidays, and other leaves.
- Other benefits as part of the comprehensive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
