Cardiovascular Territory Account Specialist - Fort Wayne

Novartis • Elkhart, IN

6d • $77,000 - $245,700 • Remote

About The Position

This field-based and remote role supports key accounts in an assigned territory. The Territory Account Specialist is the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The position balances demand generation with strategic account engagement, clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The role requires residence within the territory or within a reasonable daily commuting distance of 50 miles from its border, and travel of 60–80% over a broad geography. Relocation support and visa sponsorship are not available. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. The position is leveled according to experience; the posted salary range is $119,700–$222,300 per year, while the full ranges vary by level. Compensation includes a performance-based cash incentive and, depending on level, potential eligibility for annual equity awards. Eligible U.S.-based employees receive health, life and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, holidays and other leaves. Field hires must successfully complete initial training, including home study of no more than eight hours per day and 40 hours per week.

Requirements

• Bachelor’s degree from a four-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; relevant complex sales experience in medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors is also accepted.
• Consistent high-performance track record and experience navigating and selling to large accounts and key customers.
• Analytical, self-starting approach to finding, prioritizing, and applying information to solve key-customer problems.
• Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
• Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
• Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
• Fully valid and unrestricted driver’s license; driving is an essential function of the role.
• For Territory Account Specialist: 2+ years of relevant experience in the specified sectors or a similarly complex sales role within the last five years.
• For Senior Territory Account Specialist: 5+ years of relevant experience in the specified sectors or a similarly complex sales role within the last five years.
• For Executive Territory Account Specialist: 10+ years of relevant experience in the specified sectors or a similarly complex sales role within the last five years.
• Ability to collaborate cross-functionally in a matrix environment and communicate clinical product information for Territory, Senior, and Executive levels.
• Customer-facing employees must comply with customer credentialing guidelines, which may require COVID-19 vaccination.

Nice To Haves

• Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
• For Associate Territory Account Specialist: recently separated from the U.S. military with at least four years of military service in a leadership capacity, or limited prior sales experience.
• For Associate Territory Account Specialist: experience in the two-year Novartis Sales Internship Program.
• For Associate Territory Account Specialist: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

• Navigate and resolve account challenges with effective, tailored solutions.
• Develop a strategic territory plan aligned with shared priorities, using insights and tactics to drive product demand and support patient outcomes.
• Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
• Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
• Analyze territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and coordinate across functions to meet customer needs with urgency.
• Provide real-time access support and work closely with Patient Specialty Services (PSS) to ensure a seamless customer experience.
• Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.
• Travel within the territory by driving and/or flying, as needed.

Benefits

• Performance-based cash incentive.
• Potential eligibility for annual equity awards, depending on role level.
• Health benefits.
• Life benefits.
• Disability benefits.
• 401(k) with company contribution and match.
• Vacation, personal days, holidays, and other leaves.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level