Cardiovascular Territory Account Specialist – Philadelphia

Novartis • Philadelphia, PA

3d • Hybrid

About The Position

Novartis is hiring a field-based and remote Territory Account Specialist to support key accounts in an assigned geography. The role serves as the primary point of contact for accounts and Health Care Providers (HCPs), building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The specialist balances demand generation with strategic account engagement through clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position is filled at a level commensurate with experience, ranging from Associate to Executive Territory Account Specialist. The role requires residence within the territory or within a reasonable daily commute of 50 miles from its border, and travel of 60–80% across a broad geography. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. Novartis does not offer relocation support or visa sponsorship for this position.

Requirements

• Bachelor’s degree from a four-year college or university.
• Experience within the last five years in pharmaceutical, biotech, healthcare, or a similarly structured industry with large, geographically dispersed sales teams; experience in other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B may also be relevant.
• Proven record of consistent high performance and experience navigating and successfully selling to large accounts and key customers.
• Analytical self-starter who can seek, prioritize, and apply relevant information to solve problems and meet key customer needs.
• Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
• Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
• Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
• Fully valid and unrestricted driver’s license; driving is an essential function of the role.
• For Territory Account Specialist level: 2 or more years of relevant experience within the last five years in a specified industry or sales role of similar complexity.
• For Senior Territory Account Specialist level: 5 or more years of relevant experience within the last five years in a specified industry or sales role of similar complexity.
• For Executive Territory Account Specialist level: 10 or more years of relevant experience within the last five years in a specified industry or sales role of similar complexity.
• For Associate Territory Account Specialist level: recently separated from the U.S. military with 4 or more years of military service in a leadership capacity, or limited prior sales experience.
• Ability to collaborate and work cross-functionally in a matrix environment and communicate clinical product information, as applicable to the level.

Nice To Haves

• Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
• For Associate level: experience in the two-year Novartis Sales Internship Program.
• For Associate level: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

• Navigate and resolve account challenges with effective, tailored solutions that meet customer needs.
• Build a strategic territory plan by aligning shared priorities and using insights and tactics to drive product demand and support patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
• Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work with Patient Specialty Services (PSS) to provide a seamless customer experience.
• Use digital tools and omni-channel strategies to personalize outreach and engage customers in virtual and face-to-face settings.

Benefits

• Health benefits.
• Life benefits.
• Disability benefits.
• 401(k) with company contribution and match.
• Vacation, personal days, holidays, and other leaves.
• Performance-based cash incentive.
• Eligibility for consideration for annual equity awards, depending on role level.
• Reasonable accommodations for qualified individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level