Cardiovascular Territory Account Specialist – Philadelphia

Novartis•Philadelphia, PA

4d•$77,000 - $245,700•Remote

About The Position

This is a field-based and remote opportunity supporting key accounts in an assigned Philadelphia-area geography. The Territory Account Specialist serves as the primary point of contact for accounts and Health Care Providers (HCPs), building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and draws on clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position is filled at a level commensurate with experience. Relocation support and visa sponsorship are not available. The candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border, and be able to travel 60–80% across a broad geography.

Requirements

Bachelor’s degree from a four-year college or university.
Recent experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B are also welcomed.
Demonstrated consistent high performance and ability to navigate and sell successfully to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying information to solve problems for key customers.
Ethical leadership and ability to foster ethical conduct and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
Associate level: recently separated from the U.S. Military with 4+ years of military service in a leadership capacity, or limited prior sales experience.
Territory Account Specialist level: 2+ years’ experience within the last 5 years in a specified relevant industry or a sales role of similar complexity.
Senior Territory Account Specialist level: 5+ years’ experience within the last 5 years in a specified relevant industry or a sales role of similar complexity.
Executive Territory Account Specialist level: 10+ years’ experience within the last 5 years in a specified relevant industry or a sales role of similar complexity.
For Territory, Senior, and Executive levels, ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For field roles with a dedicated training period, successful completion of initial training, including home study of no more than eight hours per day and 40 hours per week.
Customer-facing employees must comply with customer credentialing guidelines, which may require COVID-19 vaccination, subject to applicable law and reasonable accommodations.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
Associate level: experience in the two-year Novartis Sales Internship Program.
Associate level: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions that meet customer needs.
Build and execute a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to address complex challenges and collaborate across functions with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to support a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers in virtual and face-to-face settings.