Cardiovascular Territory Account Specialist – Philadelphia

Novartis•Philadelphia, PA

2d•Remote

About The Position

This field-based and remote opportunity supports key accounts in an assigned Philadelphia-area territory. The Territory Account Specialist is the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role combines demand generation with strategic account engagement, clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omnichannel engagement. The position is filled at a level commensurate with experience, from Associate through Executive Territory Account Specialist. The role requires substantial travel across a broad geography and driving is an essential function. Novartis does not offer relocation support or visa sponsorship for this position.

Requirements

Bachelor’s degree from a four-year college or university.
Recent experience within the last five years in pharmaceutical, biotech, healthcare, or a similarly structured industry with large, geographically dispersed sales teams; experience in other complex sales environments may also qualify.
Proven consistent high performance and experience navigating and selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying relevant information to solve key-customer problems.
Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
Associate level: Applicants with limited prior sales experience are encouraged to apply; alternatively, recently separated U.S. military candidates with at least four years of military service in a leadership capacity qualify.
Territory Account Specialist level: At least two years of experience within the last five years in a relevant industry or similarly complex sales role.
Senior Territory Account Specialist level: At least five years of experience within the last five years in a relevant industry or similarly complex sales role.
Executive Territory Account Specialist level: At least ten years of experience within the last five years in a relevant industry or similarly complex sales role.
Ability to collaborate, work cross-functionally in a matrix environment, and communicate clinical product information, as applicable to the level.

Nice To Haves

Experience across therapeutic groups and disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
For Associate level, preferred experience in the Novartis Sales Internship Program or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Develop a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs promptly.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omnichannel strategies to personalize outreach and engage customers in virtual and face-to-face settings.