Cardiovascular Territory Account Specialist – Philadelphia

Novartis•Philadelphia, PA
•$77,000 - $245,700•Hybrid

About The Position

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Territory Account Specialist serves as the primary point of contact for accounts and health care providers, building connections, identifying shared priorities, and linking customers to Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and requires clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position is based in the Philadelphia territory; candidates must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border. Novartis does not offer relocation support or visa sponsorship for this role. The position is leveled according to experience, with associate, territory, senior, and executive levels. Salary varies by level. The posted salary range is $119,700 to $222,300, with additional performance-based cash incentives and possible eligibility for annual equity awards depending on level. Eligible U.S.-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, and holidays. Driving is an essential function, and the role requires a fully valid and unrestricted driver’s license. Travel of 60–80% across a broad geography is required, by car and/or air. For field roles with a dedicated training period, the employee must complete initial training, including home study of no more than eight hours per day and 40 hours per week. Customer-facing employees must comply with applicable customer credentialing guidelines, which may require COVID-19 vaccination.

Requirements

  • Bachelor’s degree from a four-year college or university.
  • Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last five years; candidates from other complex sales environments are also welcome.
  • Demonstrated consistent high performance and experience navigating and successfully selling to large accounts and key customers.
  • Analytical self-starter able to seek, prioritize, and apply relevant information to solve key-customer problems.
  • Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
  • Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
  • Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
  • Fully valid and unrestricted driver’s license; driving is an essential function of the role.
  • Level-specific experience: Territory Account Specialist requires 2+ years; Senior Territory Account Specialist requires 5+ years; Executive Territory Account Specialist requires 10+ years of relevant experience within the last five years in the listed industries or a sales role of similar complexity.
  • For Associate Territory Account Specialist: recently separated U.S. military applicants with 4+ years of leadership service, or applicants with limited prior sales experience, are eligible to apply.
  • Ability to collaborate and work cross-functionally in a matrix environment and communicate clinical product information, as applicable to the level.

Nice To Haves

  • Experience across therapeutic groups and disease states, account management strategy, and new product launches.
  • Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
  • For Associate Territory Account Specialist: experience in the two-year Novartis Sales Internship Program.
  • For Associate Territory Account Specialist: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

  • Navigate and resolve account challenges with effective, tailored solutions.
  • Build a strategic territory plan aligned with shared priorities, using insights and tactics to drive product demand and support patient outcomes.
  • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
  • Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
  • Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
  • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
  • Deliver real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
  • Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.

Benefits

  • Health benefits
  • Life benefits
  • Disability benefits
  • 401(k) with company contribution and match
  • Vacation
  • Personal days
  • Holidays and other leaves
  • Performance-based cash incentive
  • Possible eligibility for annual equity awards depending on role level
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