Cardiovascular Territory Account Specialist – Columbia, MO

Novartis•Jefferson City, MO

15h•$119,700 - $222,300•Hybrid

About The Position

This field-based and remote role supports key accounts in an assigned geography. The Territory Account Specialist is the primary point of contact for accounts and Health Care Providers (HCPs), building customer relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement through clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position is based in the Columbia, Missouri territory; candidates must live within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. The position may be filled at a level commensurate with experience: Associate, Territory, Senior, or Executive Territory Account Specialist. The listed salary range for the Senior level is $119,700–$222,300 per year. Compensation includes a performance-based cash incentive and, depending on role level, possible eligibility for annual equity awards. Eligible U.S.-based employees receive a benefits package and paid time off. The position requires 60–80% travel across a broad geography and driving and/or flying within the territory. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. Field hires must complete initial training, including home study of no more than eight hours per day and 40 hours per week.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; experience in complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B is also welcomed.
Consistent high-performance track record and experience navigating and selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying information to solve problems for key customers.
Demonstrated ethical leadership and ability to promote ethical conduct and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: at least 2 years of relevant experience within the last 5 years in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or a similarly complex sales role; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Senior Territory Account Specialist level: at least 5 years of relevant experience within the last 5 years in the listed industries or a similarly complex sales role; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Executive Territory Account Specialist level: at least 10 years of relevant experience within the last 5 years in the listed industries or a similarly complex sales role; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Associate Territory Account Specialist level: recently separated from the U.S. military with at least 4 years of military service in a leadership capacity, or limited prior sales experience; strong collaboration, cross-functional teamwork, and product communication abilities.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs in relation to sophisticated products or reimbursement pathways.
For Associate level, preferred experience in the two-year Novartis Sales Internship Program or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions that meet customer needs.
Develop a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support improved patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers through virtual and face-to-face settings.