Cardiovascular Territory Account Specialist – Columbia, MO

Novartis•Jefferson City, MO

9h•Remote

About The Position

This field-based and remote opportunity supports key accounts in an assigned geography. The Territory Account Specialist serves as the primary point of contact for accounts and health care providers, builds customer relationships, identifies shared priorities, and connects customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and uses clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position is filled at a level commensurate with experience. The candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border. Novartis does not offer relocation support or visa sponsorship for this role. Driving is an essential function, and the role requires a fully valid and unrestricted driver’s license. Travel of 60–80% over a broad geography is required, including driving and/or flying within the territory. For field roles with a dedicated training period, the successful candidate must complete initial training, including home study of no more than eight hours per day and no more than forty hours per week. Customer-facing employees must follow applicable customer credentialing requirements, which may include COVID-19 vaccination. Reasonable accommodation requests will be considered as required by law. The position requires a bachelor’s degree and relevant experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last five years. Candidates from other complex sales environments may also be considered. Candidates should have a record of consistent high performance and experience navigating and selling to large accounts and key customers. They must be self-starting, analytical, ethical, and able to work across functions and communicate product information effectively. Leveling is based on experience: Associate Territory Account Specialists may have limited prior sales experience or qualifying US military leadership experience; Territory Account Specialists generally have 2+ years of relevant experience; Senior Territory Account Specialists generally have 5+ years; and Executive Territory Account Specialists generally have 10+ years. Salary ranges vary by level, from $77,000–$143,000 for Associate, $93,800–$174,200 for Territory, $119,700–$222,300 for Senior, and $132,300–$245,700 for Executive. Compensation includes a performance-based cash incentive and, depending on role level, potential eligibility for annual equity awards. Eligible US employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, holidays, and other leaves.

Requirements

Bachelor’s degree from a four-year college or university.
Relevant experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; experience in other complex sales environments may also qualify.
Proven record of consistent high performance and experience navigating and successfully selling to large accounts and key customers.
Self-starter with analytical ability to seek, prioritize, and apply relevant information to solve customer problems.
Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: 2+ years of relevant experience in a qualifying sector or similarly complex sales role within the last five years.
For Senior Territory Account Specialist level: 5+ years of relevant experience in a qualifying sector or similarly complex sales role within the last five years.
For Executive Territory Account Specialist level: 10+ years of relevant experience in a qualifying sector or similarly complex sales role within the last five years.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on health care providers in relation to a sophisticated product or reimbursement pathway.
For Associate level, recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience.
For Associate level, strong collaboration, cross-functional work in a matrix environment, and ability to communicate product information effectively.
For Associate level, preferred experience in the two-year Novartis Sales Internship Program.
For Associate level, demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.
For Territory, Senior, and Executive levels, strong collaboration and cross-functional ability in a matrix environment, including the ability to communicate clinical product information.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Build a strategic territory plan that aligns shared priorities and applies insights and tactics to drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers in virtual and face-to-face settings.
Complete required initial training, including home study, where applicable.